The hotel is undergoing vast renovations but I had booked one of the new bungalows which has been properly redone (great bathroom).
The issue is with the fact that when you travel alone you become a marginal client!!
As you can see from picture 1 I was sent to bungalow 24C, tucked away near the technical engine for the pool; please note the pipes welcoming you. Probably management never heard of screens.
The view from the window (picture 2) is a wall and a service door; really ugly.
Finally, and this is frankly unacceptable, is picture 3. I wanted to have lunch by the pool and all the tables were set for 4 or more guests (they do not serve food at poolside). When it was my turn I did not get a table, I was sent to the bar. The bar gives your back to everything and makes you stare at sinks, blenders, busy waters and a wall with hygienic notices: AWFUL!!!
The audio was a mix of conversations between waiters about orders, phone ringing and the noise of blenders crushing ice. When asked why I could not get a table (2 were clearly available) the reply was that table were for "more customers, as a single I could eat at the bar".
I know cash from a table of 4 or 5 is higher than from me alone but is it correct to treat me like that??? (remember no food available at poolside so either you eat staring at what is shown in picture 3 or you go and eat inside)
Next trip (may 2012) Peninsula or Bel Air here I come!!!!
- Also Known As:
- The Hotel Beverly Hills
- Beverly Hills Hotel
- The Beverly Hills
- Official Description (provided by the hotel):
- The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more less
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