I stayed here on Sept 16th 2011. A friend and I planned on going to dinner then to the bars for a good time and dancing. I called that morning and asked for a non-smoking double room. The reservation clerk said no problem they had two available and would book me for the double non-smoking. When I arrived they only had a smoking double room. Since I had no other alternative I took the room. The reservation agent offered no alternative or apologies. She just stated "do you want the room or not".
Holes burned into the sheets
Over powering smell of smoke
Smoke stained curtins
Broken AC knobs-took 30 minutes just to get the knobs to work
AC had a horrible smell
Breakfast was minimal/nothing fresh/nothing replentished
Alarm was old and dirty
Good Location to bars downtown
I wouldn't suggest staying here if you could absolutely avoid it. This is my 2nd and final time I will never stay here again, I would rather pay extra for a cab to take me somewhere decent.
- Also Known As:
- Heritage Inn Express Chico Hotel Chico
- Heritage Inn Express Chico Hotel
- Heritage Hotel Express Chico
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