Stayed for 3 nights in November 11 on business in the area. Check-in was fine, staff helpful and explained the set up of the hotel. Given a room on the 3rd floor at the back of the hotel (earlier advisor recommended this... thank you!) It was a long walk from reception to the room, but later if you had a car you could park and gain access with no problems.
I had a standard room, the size of the room was fine, it had a king-size bed, separate large chair, desk, plenty of power points, bathroom and sink area. The television had many channels, movie channels, the tv was an old style one (could do with newer flat screen ones)
the room was spotlessly clean, the housekeepers do a good job, the only real problems were: The room could do with a modern TV, the air/con could do with working, the bathrooms although clean had a one-piece moulded plastic framework around the shower although again clean it felt cheap and old-fashioned.
The biggest negative and its one that really lets the hotel down is the breakfast.... the food is all processed, it is not exactly what you want to wake up to and sit and enjoy, the coffee was fine, the muffins and pastries were ok, but the processed omelette looking cheese filled "things" were just horrible and that was complimented by some mini sausage looking "things" .... and to finish it off... it was all plastic cups, cutlery and throw away plates...these alone let the hotel down in my opinion.
I also agree on previous comments on the worn carpets...but I decided not to spend my time taking pictures!....if its being used its going to get worn....
The location was fine, the main el camino real that takes you into San Jose or up into other parts of silicon Valley was directly outside and could be noisy for some guests.
The area should be explored by car, its not for those without cars... if you don't have a car, maybe stay in Palo Alto - at least there are local stores and a high street to walk down.
I'm over in the bay area often, I stayed in Milpitas previously and in Palo Alto the first time, if given a choice, i'm going to look elsewhere next time, but please dont let this review put you off. In short, its clean, it does the job, the hotel can only go "up" in terms of adding the new features etc.. so you never know in 12-18 months improvments may be made.....
I do recommend the Stanford Shopping Mall, the creamary for breakfasts... LOL real cutlery.. what a treat! ;-) and this time I explored plenty of restaurants in the area... all good.
High Floor - at the back of the hotel.... and pack a metal knife, fork and spoon!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC