The only good thing about this hotel is the location. We had a first floor room with a "pool view". The room was really run down. There were brown water marks all over the ceiling.
My roommate told me there were holes in the bathroom ceiling. So i tried not to look at it.
The bathroom shower was lukewarm. The shower curtain smelled. The pools were just filthy! The hot tub was nice and hot with dead bugs and trash floating around inside.
When we checked in ,the people in front of us were told their reservation was cancelled. They had four rooms and cancelled one of them previously, so the reservation agent had gone and cancelled all of them. Clerk seemed unconcerned and said they were sold out, i am sure he was just expecting them to walk away. They had no where to go so kept asking nicely what could be done while the clerk just said there was nothing he could do. They were persistent and from what i could tell, they were able to get at least one room for the night. All this, while i was waiting to check in.
I had signed up for their promotion, stay two times get a night free. Unfortunately, there is no way i will stay there again. I booked the Travelodge again for my next stay.
I filled out a survey they emailed me after my return but they hardly gave me any space to comment. I never heard back from them.
- Also Known As:
- Comfort Hotel
- Comfort Hotel Palm Springs
- Comfort Inn Palm Springs
- Palm Springs Comfort Inn
- Reservation Options:
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