Upon arrival to the hard rock my boyfriend and I were very excited to be having his corporate holiday party there. The hotel has a very good vallet service and the guy at the front desk was helpful. The only reason I say that this is not the average hard are for multiple reasons.
Compaired to other hard rocks these rooms are like overly priced holiday in rooms. The pools close at 8, but I thought this was a hotel made for rock stars? So after hearing that one of the fellow guests had a razor blade on their bathroom floor I was curious if the rooms ever get cleaned.
So off to the party we go, the food was horrible (I don't know if the catered). The venue was small and the "open bar" had no good liquor. My boyfriends company spent well over 25,000 dollars to have this party there and the bartenders stopped serving alcohol 20 minutes before he was suppose to because someone was drunk. Well as a hard rock they promote drinking upstairs by their bar, so the insisted that we go spend our money.
Drinks were not allowed upstairs so everytime I wanted to smoke I had to go upstairs and leave my drink. The security guards were a joke and harassed one of the guys wife's. Then a bunch of us decided to leave because a beer was 9 dollars at those bar.
When coming back to the hotel they would not let us sit outside and smoke and forced us back to our rooms.
Overall the hotel is not at all what other hard rocks are. The club wasn't even open. So much for a great experience I know the whole company was let down, and the general manager stated he would never spend money their again. An unpleasant visit, but I guess as a hotel the only job it did right was being able to sleep.
- Also Known As:
- Zoso Hotel Palm Springs
- Zoso Resort Palm Springs
- Zoso Palm Springs
- Hotel Zoso
- Zoso Hotel
- Official Description (provided by the hotel):
- Hard Rock Hotel Palm Springs will offer 163 stylish rooms, a VIP rock star suite, Rock Spa®, a Body Rock® workout facility; the world famous Rock Shop®, featuring Hard Rock’s iconic merchandise; exceptional dining options, and a rock n’ roll oasis where guests can stretch out on lounges and warm up by a poolside fire pit. ... more less
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