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All reviews fess parker across the street double tree ocean view breakfast buffet tennis courts main building state street nice property rooms are large beautiful grounds nice pool east beach fire pit wine tasting road trip doubletree
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Reviewed October 21, 2014

We stayed at Fess Parker for 3 nights for my daughter's wedding we had there. We can not say enough about the customer service we received. I highly recommend this resort/venue to stay, have a wedding, or dine. The rooms were fabulous, the grounds meticulous and again CUSTOMER SERVICE! Beyond what we have ever experienced and we travel quite a bit. Everyone at my daughter's wedding complimented not only the venue, but the resort and the FOOD was unbelievable. What a great experience we had for our daughter's wedding.

Date of stay: October 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank alice c c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mlavine, General Manager at Hilton Santa Barbara Beachfront Resort, responded to this reviewResponded October 22, 2014

It was a pleasure for our team to serve you and your family! We are very proud of the venues availabe on site for weddings (small and large). Executive Chef Kirk De Long has created a fabulous variety of menus for special events and he is going to be so pleased to know you enjoyed your meals at the resort. We hope that we have the chance to welcome you back real soon.

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Reviewed October 21, 2014

This is a great hotel! The location is like 1 mile from Stearns Wharf and from State St... which is wonderful for shopping and wining and dining. Fess Parker bar shows old movies of Davey Crockett and Daniel Boone on the wall... so cool... to have a drink and watch the old flicks... but no sound so you just get to guess what is being said... still great... Nice patio outside of bar with firepits... great B-fast buffet.. great location... nice rooms... great staff.. and hot cookies upon arrival... what more can you ask?

Date of stay: October 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Yvonne R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mlavine, General Manager at Hilton Santa Barbara Beachfront Resort, responded to this reviewResponded October 22, 2014

Thank you, Yvonne. We appreciate your business and compliments very much. Our team is delighted to know you enjoyed the amenities available to our guests and location in Santa Barbara.

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Reviewed October 20, 2014

Stayed here as part of a tour group and arrived on a very hot day looking forward to a shower. Room allocated was at the end of the complex past the outdoor pool and was marked on the map from reception. Walked for a few hundred yards to the block narked on the map to find it was the wrong block. Walked all the way back to reception to be told the right block and then walked all the way back to the block next to the one which was wrong.

Many 6 seater buggies parked up outside reception but no offer to run us back to the room.
Indifferent staff apology as woman said this does not happen often the fact it should not happen at all in such a high priced hotel passed her by completely.
What I have noticed is that when things go wrong American hotel reception staff seem at a loss to accept that it has happened and are rather fazed by the event.

Room tip: Ask for a room near reception, dining room, facilities so that it does not involve a fitness hike
Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Cadno C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mlavine, General Manager at Hilton Santa Barbara Beachfront Resort, responded to this reviewResponded October 21, 2014

Thank you for selecting our resort for your stay in Santa Barbara and for taking the time to review our property. We are so very sorry our front office team missed the opportunity to turn this situation around. There is just no excuse for our failure to recognize the error on our part. You are correct, the team should have offered to assist you better. We appreciate the information you provided and will use this review as a learning tool in our next training session. If your plans include a return trip to Santa Barbara, we hope you will give us another opportunity to serve you.

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Reviewed October 20, 2014

Had a good experience with this hotel. Reserved a free shuttle pick up from the airport so we did not have to rent a car. Check in was easy, and when I decided I wasn't comfortable with my first floor room for my business trip I had great customer service from Amanda at the front desk to find me a room on a higher floor. They also provided me with a toothbrush and toothpaste, since I found later that I had forgotten that. The one complaint is that the room has a sensor that turns off the air-conditioning when there is no motion, so I woke up hot several times and had to get out of bed to waive my hand near the sensor. I also saw a few ants. Otherwise the room was clean and quiet, even being right above the bar area.

Date of stay: October 2014
Trip type: Travelled on business
Thank em5585
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mlavine, General Manager at Hilton Santa Barbara Beachfront Resort, responded to this reviewResponded October 21, 2014

We are delighted to know you enjoyed your stay and thank you for your kind compliments for Amanda. We apologize for the problems you encountered with air conditioning. Our engineering team is currently looking into ways to improve and simplify the current system for our guests. Thank you again for taking the time to share your comments.

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Reviewed October 20, 2014

Stayed here for a wedding party. After staying in a dump in Venice Beach and a dump in Hollywood afterwards, this place is a gem!

Large resort, big, clean rooms. Pool, across the street from the beach, plenty of parking.
Wedding after-party at the hotel bar was great with outside seating.

Wife got her hair done at the hotel spa and enjoyed it.

Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ryguytpt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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