We stayed here for two nights in July (our second time), and once again Frank lived up to his reputation, he really makes this place what it is!!
The place is clean, comfortable, has good size rooms and IMO it offers very good value for money in (pricey) SB. The location is really good, WiFi worked perfectly and the self service breakfast is excellent. The property as such is nothing spectacular, but it just works so well as a great place to rest for a couple of days when touring around California.
What really makes this place so memorable that we returned after 7 years is Frank, who seems to be there 24/7, always chatty and making sure his guests are happy.
I work in the hotel industry, and it is such a joy to experience someone like Frank, who is not afraid of doing things his own way...........e.g. where others are trying out all sorts of tricks and gadgets to reduce the time spend on check in, some even to the point where there is hardly any human contact left whatsoever, Frank has gone the opposite way and decided that the best way to meet, greet and welcome his guests, is to introduce what must be the lengthiest check in procedure in the hospitality industry.....
Frank, thank you for keeping it personal, individual and engaging!!