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48 - 53 of 77 reviews
Reviewed September 30, 2013

Don't stay here. They charged us $179 for each room (2 queens each), using the Monterey Jazz Festival as an excuse. What a rip off. The rooms do not have closets, the beds were old, the sheets stained and had smoke holes, the towels were old. Looks ok from the outside, but don't be fooled. The insides stink!

Date of stay: September 2013
  • Trip type: Travelled with friends
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6  Thank Kauai23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 24, 2013

My husband and I were looking for a quick weekend getaway to Santa Cruz and not too expensive. We chose this hotel because it was cheap and close to things. I can't say that I can fairly review the place physically because I never made it. I had car problems on the way there and had a horrible night just trying to get back home. I called the hotel first thing the next morning and told them we couldn't make it and told them that if it would benifit them we would just move our reservation to the next weekend. They would not work with me AT ALL! I then told them that I would pay for Friday night but because I was giving them plenty of notice I didn't want to pay for Saturday. Still no luck. The lady was rude and had no sympathy at all for what I had gone through. So if you think you may have an unseen emergency or event happen in your life or want to be treated with respect DO NOT STAY HERE!

Date of stay: September 2013
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2  Thank dwgrandaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 28, 2013

As my girl and I were driving through Santa Cruz, we were keeping an eye out for hotels to stay at. We called a few and they were fully booked, so we continued down Ocean street until we came across a promising looking place called Motel Santa Cruz. We did not realize that this was in fact the city's sewer system.

We paid a little over $80 to rent a room for the night. Even if they had paid us the $80, it would not have been worth it! They gave us a room on the third floor and upon embarking up the stairs, I discovered one that almost came off! Wow!

We had requested a non smoking room, but it stunk like 50 years of smoking had been happening here. No wonder the smoke alarm was missing from the ceiling. We quickly noticed that we could not open the door all the way due to the bed being right there. I guess they figured that it was a safety feature as the lock on the door also did not work.

We left for dinner taking all of our luggage with us back down three flights of stairs and in front of numerous doors and windows that were wide open and other occupants who seemed to be of the ex-con persuasion. How romantic!

Upon returning and barricading ourselves inside behind the door that would not lock, we squeezed our luggage into the area between the door and the bed. We discovered that our particular unit featured a very interesting "poop chair". It was a chair facing the toilet where the door could not shut. We could watch each other defecate if that was to our liking. Just plain nasty!

We also found the sheets to be used, the whole room needed wall patching, and a good shampooing. Some art work had been taken by a previous occupant because we all know how expensive hotel art is these days. The art that WAS still there had been hung by a giant who placed it against the ceiling. The remote to the television did not work at all, and the light fixture on the ceiling had exposed wiring.

The towels were smaller than facial towels and we couldn't even hide behind them as they were very transparent.

Sitting on the toilet, if you even tried to shut the door, your knees would prevent it from happening.

The bed linens were dirty, and we found long black hairs in the bed that did not belong to either one of us. We were very afraid that by sleeping here, we would contract a venereal disease. I slept in my clothes.

Our air conditioning did work. We fully expected to find old curry inside of the small refrigerator. Unfortunately for us, our assumption was wrong. We started to feel like Indiana Jones by the time we were leaving.

I did actually look for roaches at night, but did not actually see any. That was good enough to earn this Motel 1 star!

As we left the poop chair in the dust, we got a great laugh and we will never forget our night of virtual homelessness in the Motel Santa Cruz.

Check out our pictures to see the reality behind the false flag operation that they run on their website.

Room tip: DON'T STAY HERE!!!!!!! Cars are roomier and safer.
Date of stay: August 2013
  • Trip type: Travelled as a couple
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7  Thank KEVIN M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 16, 2013

everyone else has pretty much said it, but I could not believe that I was treated so rudely when bringing up legitimate safety concerns with the manager. she answered her cell phone, ignored me, made fun of me with family in their attached "apartment" when i was standing there, and gave me the email address of the "owner" to complain to... turned out it was the email address of another, unrelated hotel

worst business i have ever seen by far, let alone somewhere where you would want to sleep

DO NOT GIVE THEM A PENNY

Date of stay: August 2013
  • Trip type: Travelled as a couple
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3  Thank headhighbliss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 9, 2013

Me and my friend were driving down from canada and had been sleeping in tents for a week so we found it cheap on expedia. While waiting outside these two other people starting mentioning nervously that they heard it was a crackhead. After they went to their room a cracked out naked man ran by us falling up the stairs to the top floor where a woman screaming started. We then ran out of the hotel as fast as we could. Absolutely terrifying

Date of stay: August 2013
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1  Thank colinrichard91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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