I really hate to leave bad feedback for the Hanford House which seems to please all other guests. Perhaps if we would have stayed in one of their traditional rooms we would have been happier. We stayed in the Bungalow on Hayden which was a beautifully remodeled cottage. The hard wood floors were gorgeous, and it was wonderful to sit with the screen doors open and sip on wine. The bungalow was pet friendly, and our dog enjoyed our stay as well.
My only complaints...
They didn't offer housekeeping during our stay, which was fine, since we were only staying for a couple of days, but they didn't seem to have adequately cleaned before our arrival. The half used bottles of shampoo left behind, half used jugs of olive oil, and spilled soap under the sink left us feeling dirty. I felt they could have stocked the showers with the Inn's shampoos and supplied small bottles of cooking supplies that they swap out for each guest, or just have none at all which would have seemed more tidy. The used cleaning supplies should have been kept with housekeeping rather than being left out as well.
A patio dining set in the back yard, and lawn rather than the hard gravel would result in a more enjoyable experience for guests. Simple things like replacing the dead plants outside with live ones, cleaning up the bathroom drawers, sweeping the front porch, adding nicer blinds, and supplying all matching hangers and bath robes would turn this review into "excellent" instead of "average".
Next time we will stay in one of the cottage suites, and hopefully get to enjoy the scones everyone is talking about which sound lovely!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
We are sorry this guest did not adequately enjoy their recent stay in the Vacation Rental.
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We try to make it very clear that this property does not have include the full amenities of the Inn such as daily housekeeping, full bathroom amenities and breakfast service. We try to relay this house is truly a self sufficient rental home completely separate structure from the Inn and is priced accordingly to make it reasonable.
However, we are happy that they brought it to our attention a few issues at the house we can add/improve for the customer experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC