My friends and I traveled to Key West for a friend's birthday and booked 2 family suites at this hotel. The staff was extremely friendly, knowledgeable, and professional. The hotel was extremely accommodating and the rooms were spacious. They have a shuttle that'll take you to Duval Street with extremely friendly drivers. The pool at the hotel was amazing! I can't say enough great things about this hotel. I wish I lived closer to Key West so that I could visit and stay there more often.