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wjlusc
Anniston, Alabama
8439
Not downtown but a good location
4.0 of 5 bubblesReviewed May 27, 2015
The lobby and rooms are typical Courtyard but there is no elevator to the second floor and ALL of THE ROOMS OPEN TO THE OUTSIDE. We were surprised by there being no interior halls but did not feel threatened by the area. There is a shuttle every 30 minutes to the downtown area which is a life saver since parking in the downtown is expensive and hard to find. It is only 10 minutes to the downtown area and if you take a taxi back it is about $12. We were there three nights and had a few housekeeping problems. The pool is nice and has lot of trees in the interior courtyard.
Date of stay: May 2015
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All reviews front desk two room suite old town shuttle service pool area hot tub starbucks coffee small beach nice pool main building free breakfast nice property great place to stay great room duval st tiki publix
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Reviewed May 26, 2015

My friends and I traveled to Key West for a friend's birthday and booked 2 family suites at this hotel. The staff was extremely friendly, knowledgeable, and professional. The hotel was extremely accommodating and the rooms were spacious. They have a shuttle that'll take you to Duval Street with extremely friendly drivers. The pool at the hotel was amazing! I can't say enough great things about this hotel. I wish I lived closer to Key West so that I could visit and stay there more often.

Date of stay: May 2015
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Sarah M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CourtyardMgmtKW, General Manager at Courtyard by Marriott Key West Waterfront, responded to this reviewResponded June 2, 2015

Thank-you for reviewing our property, we are so glad you had such a good time here with us! The shuttle is a great convenience to our guests and it is mentioned often. It is great to hear that our drivers were appreciated too, we will be sure to let them know you enjoyed their services! We hope you will visit again soon!

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Reviewed May 21, 2015

Have stayed here twice this year. Both times we were pleased with the accommodations. Rooms were very clean with a nice size balcony. Once we were overlooking the pool area and the other we were located nearer the water. Both settings were great - neither were too noisy, providing a nice quite atmosphere at night. The shuttle service they provide is excellent. A great way to see downtown, walk around, without having to worry about parking or having too many cocktails! The staff is wonderful! Hey, you've got Starbucks and an opportunity to grab a nice breakfast without leaving the property.

Room tip: My favorite room was a two-bedroom suite facing the pool, hot tub area!
Date of stay: March 2015
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Susan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CourtyardMgmtKW, General Manager at Courtyard by Marriott Key West Waterfront, responded to this reviewResponded June 2, 2015

Thank-you for your lovely review of our property, we appreciate you taking the time to share your experience with our future guests. Be sure to visit us a third time for another great experience! We hope to see you again soon!

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Reviewed May 20, 2015 via mobile

The rooms are very clean with a nice balcony. I wish the doors or windows had less cracks or were more sound proof. We heard constant noise from the steets all day and night. It wasn't very loud but it was when there was honking.

During check-in I had a young lady, who seemed like she was Hispanic, giving me a very rude attitude. She definitely did not want to be there and when I asked her a question about the hotel she constantly gave me a nasty look. When I checked out, however, I was assisted by a very friendly white lady. Thankfully, I did not have to deal with the first staff.

Overall, the stay was average to good. The location is close to everything and wifi worked really well.

Date of stay: May 2015
Trip type: Travelled with friends
Thank HaesunC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CourtyardMgmtKW, General Manager at Courtyard by Marriott Key West Waterfront, responded to this reviewResponded May 21, 2015

Thank-you for your review of our property, we appreciate you taking the time to write it. We will certainly have our maintenance team take a look at the seals on the doors, thank-you. We rarely get complaints about the front desk, and apologize if you did not feel well received. We do hope you will be back to visit again soon.

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Reviewed May 19, 2015

the last several times my wife and I usually stay at the Marriott. While staying at the beachside we went out for a walk. As we approached the courtyard we needed to use the facilities. Inside the courtyard we were greeted by the clerk, Eva. She took the time to show us about the property. Eva seemed very excited about her property, and it seemed very nice. Eva being a great saleswoman sold us on property.

We returned some 6 months later. As we walked into hotel, Eva greeted us and remembered us from our visit. Eva excitedly told us that she had assigned a room overlooking the beach from the third floor. The room was absolutely fantastic. The view was of the bay and the little beach. Splended!

The bar at the pool was staffed by Kim and Kim. Very friendly young girls who made great drinks. Another great little extra is the Starbucks and its breakfast. Great little breakfasts, not included with your stay but great none the less.

Everyone who works at this property is really nice. All of them greet you and always offer to help. The van takes you down to old town, drops off at the conch fish company. A really good restaurant and great bar.

We will be returning to this hotel.

Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 970MikeM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CourtyardMgmtKW, General Manager at Courtyard by Marriott Key West Waterfront, responded to this reviewResponded May 21, 2015

Thank-you for taking the time to review our property. We will be sure to pass along your kind words to our front desk agent, Eva. We are so happy to hear you will be coming back to stay with us, and look forward to your next visit.

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Reviewed May 15, 2015 via mobile

wish I hadn't bothered using my Marriott Rewards points one stay here room with noisy highway traffic was so loud room was disappointing decorations disappointing was supposed to be an eight-point hotel so I can imagine what a four points hotel would be like disappointed in Marriott

Date of stay: May 2015
Trip type: Travelled as a couple
Thank laurafla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CourtyardMgmtKW, General Manager at Courtyard by Marriott Key West Waterfront, responded to this reviewResponded May 21, 2015

Thank-you for your feedback. We apologize for the noise from the street, however we are much quieter than staying in a downtown property.

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