The hotel location is perfect. 1 minute walk to the beach, and their rooftop pool area was great with a fantastic view of the beach. The hotel had a dedicated area on the beach with sunbeds and beach towels.
The aparment was nice and spacy with a big comfortable bed. It was clean on the inside, but the balcony was littered with crisps and a sigarette butts. Also the windows were dirty.
We had two negative experinces with the front desk. Upon arrival we got a smaller and lower standard room than we paid for, but after some arguing we actually got our 1 bedroom apartment. On checkout it turned out that the depositum we paid to the agent was not received by hotel. Its not clear who's fault that was, but I would expect the hotel to do something to help us resolve the issue. But they where totally uninterressted and almost turned hostile. Not the best way to leave a good impression. Other than that the staff was very service minded and friendly during our stay.
The parking options were limited. The hotel offered valet parking at $35 pr day. There are local car rental outlets at south beach, so its probably a better option to rent a car on demand if you don't need a car every day.
- Also Known As:
- Strand Ocean Drive Hotel
- Strand Ocean Drive Miami Beach
- Strand Ocean Drive
- Congress Hotel South Beach Miami Beach, Florida
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