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Reviewed December 10, 2014

LOVE LOVE LOVE your balconies! staff very friendly and accommodating. I was there for a 5-day business class and my room and the business center / meeting room area were all great. Clean. Wonderful food.

Date of stay: December 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Nancy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
glenn s, General Manager at DoubleTree By Hilton Hotel And Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded December 12, 2014

Thank you for sharing such wonderful comments not only with us but with other TripAdvisor readers about your most recent stay with us here at the DoubleTree Palm Beach Gardens. We were pleased to hear how you enjoyed the accommodations, and how helpful and nice the entire staff was. We hope you continue to use the DoubleTree Brand wherever your travels may take you, and stay with us if you travels bring you back to the Palm Beach Gardens.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 9, 2014

Family of four participating in tournament at nearby PGA National. Changed rooms three times to avoid road noise. Had to pay additional to avoid road noise much to our dismay. Last room had strong scent of cigarette smoke but it was late and we sucked it up. Unfortunately A/C cycled noisily and despite avoiding the road and paying more, still had terrible night sleep. Do not stay here.

Date of stay: December 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Robert R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
glenn s, General Manager at DoubleTree By Hilton Hotel And Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded December 10, 2014

We are sorry that we did not meet your expectations during your most recent stay with us, and thank you for sharing your comments so that we can address your concerns with the hotel staff, and to ensure that other guests do not encounter similar issues. We hop you continue to use the DoubleTree Brand wherever your travels may take you.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 8, 2014

I stay here all the time I am in WPB area. Love the garden view King rooms with balcony overlooking pool area. Great Bar with great food and drinks. Nice Gold/Diamond Lounge. Service at front desk is outstanding. You will see a lot of regulars stay here.

Date of stay: December 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Kevin F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
glenn s, General Manager at DoubleTree By Hilton Hotel And Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded December 10, 2014

Thank you for sharing such wonderful comments with not only us but with other TripAdvisor readers about your most recent stay with us here at the DoubleTree Palm Beach Gardens. We hope you continue to use the DoubleTree Brand wherever your travels may take you.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 4, 2014

This is the second time my husband and I stayed here. The first time we were overlooking the highway and it was noisy to sleep. This time we asked for a room overlooking the pool. It was much better.

I thought the customer service here was very good. We called to see if we could check-in early since we had an early Thanksgiving dinner reservation. He said to come in and he would have our room ready. Which he did.

Everything was as expected for a fairly older hotel. Comfortable lobby, great location. The only odd thing about this hotel was that it had NO safe. Since both my husband and I had both our company computers and passports, we could to leave them in the room if we were leaving for an extended period such as golf. However, we did not want to leave them in the car either.

Next time, we can not use this hotel if we need to use a safe. Even though they have safes at the front desk, it would be a hassle that could be avoided at other hotels.

Date of stay: November 2014
Trip type: Travelled as a couple
2  Thank GreeneChicago
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
glenn s, General Manager at DoubleTree By Hilton Hotel And Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded December 5, 2014

Thank you for taking the time from your busy schedule to share your comments about your most recent stay with us here at the DoubleTree Palm Beach Gardens. It is great to hear both the good and not so good about one's stay so thank you. We hope you continue to use the DoubleTree Brand wherever your travels may take you.

All the best,

Glenn Spanier
General Mangaer
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

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Reviewed December 4, 2014

We needed to travel to Florida to take care of family business. It was such a relief to know that we had a great place to go to in the evening to rest and unwind after some very busy days. The staff were very accommodating and we felt welcomed every day we were there. Breakfast was great and the pool and hot tub were very nice to "come home to" at the end of a hard day.

Date of stay: November 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Arlene K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
glenn s, General Manager at DoubleTree By Hilton Hotel And Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded December 5, 2014

Greetings, and thank you for taking the time to share not only with us, but other TripAdvisor readers the wonderful comments about your most recent stay with us here at the DoubleTree Palm Beach Gardens. Many times we only hear the negative side of an individuals stay, so it is truly refreshing that you shared such great comments. We hope you continue to use the DoubleTree Brand wherever your travels may take you.

All the best,
Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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