We rented this cottage based on the reviews on tripadvisor, and the fact that it was dog friendly. Our plans changed, and we did not bring my parents dog, but we still kept the reservation. First, the positive. The location was great, just a quick walk to the beach. Just be aware that you cannot see the ocean from most of the cottages.
We rented unit 12, a 2 bed one bath unit. The appliances were rusty and rundown, albiet functional. When we tried to cook dinner, many utensils were missing, and I did not find that it was as advertised. Also, every drawer fell out when pulled, as there were no drawer rails. The cabinet doors are crooked, and just plain old.
The bathroom was also OLD, with a green tub, bad caulking and poor lighting. Also, for those of you planning to go to dinner, there are very few plugs for any blow driers etc. that you may need. NONE in the bathrooms! The plugs that may have been available were taken up by the plugs for the ceiling fans. Unbelievably the fans had a cord inside a chain running from the base of the fan to the wall, and down to the plug. WHAT? The beds are so close to the dressers that they have to be moved in order to open the drawers. In addition, the couch was dirty and felt moist. The floors were also FILTHY, and we chose to keep our shoes on after we noticed how black our childrens' feet were.
Finally, the screens were ripped on the porch, and the outside just looked completely run down.
This cottage cost $264.00 for the night, and I was embarassed that I booked this for my family, including my parents from Ohio, who have never seen Sanibel before. I understand old fashioned is attractive, but this was just plain OLD. I DO NOT recommend this property.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 December 2011
Thank you very much for staying with us and taking the time to share your experiences on Trip advisor. First, let me say that I am very sorry that your accommodations did not meet your expectations. We take all reviews and comments very seriously as we continue to look for ways to improve our guests experinces. I appreciate your comments and we have taken several steps to improve the cottage you stayed in based on your recommendations.
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As a beachfront property appliances experience rust at an early stage and although unsightly it does not affect the quality or efficiency of the appliance. Periodic painting with an appliance grade paint dramatically improves the appearance and we have done so now in your cottage.
We have ordered new cabinets and countertops that should be installed after the first of the year and we will bring the bathroom into the modern era as well complete with a new tub and outlets for razors and blow dryers. At the same time we plan on redoing the screens and painting the porch. Our executive housekeeper personally inventoried the utensils in your cottage and brought them up to standard.
We have rearranged the bedroom furniture to allow for more efficient use of the space and have reviewed your comments about the floor with our housekeeping department.
Thank you again for sharing your experience. We enjoy an 89% recommend rating on Trip Advisor because we read, react and respond to our guest experiences. We would welcome the opportunity to speak with you personally regsrding the changes we have made and encourage you to return and experience the difference.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC