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Choice Privileges member rate available
C$125
Breakfast included
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C$125
Breakfast included
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gsnpbc
Lenoir City, Tennessee
10328
Great stay
Review of Comfort Suites
4.0 of 5 bubblesReviewed Nov 3, 2014
I love this place, it is probably my third stay here. It is always clean, comfortable and inviting. The personnel is always accommodating and courteous. It is conveniently located to restaurants and interstate. I had a small problem with my room, I messed up the thermostat control and the staff took care of it quickly and quietly.
Date of stay: October 2014Trip type: Travelled on business
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    Reviews (106)
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    68 - 73 of 106 reviews
    Reviewed August 24, 2014

    We were on our way to Florida and decided to book a room according to the reviews we had read online. It appeared to be the best place to stay for the night. We arrived and the staff was pleasant. They informed is of the amenities and we liked what we heard. We checked I to the room and was not impressed. The room was hot so we turned on the a/c. However the carpet around the a/c was wet. There was visible calking issues around the tub and the soap dish holder. We were tired so we decided to slept and waited for the morning breakfast. In the morning the breakfast was old and had to wait 20 minutes to get new scrambled eggs made and an additional 10 minutes for the rest of the hot food to arrive. I don't think we will stay again.

    Date of stay: August 2014
    Trip type: Travelled as a couple
    2  Thank DaBrownMan
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Roy P, Guest Relations Manager at Comfort Suites, responded to this reviewResponded August 25, 2014

    It is disheartening to hear about the maintenance issues you faced during your latest stay and that you were less than satisfied overall with your experience. We always strive to provide the highest level of service and accommodations and hope to serve you better on your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 17, 2014

    My daughter and I stayed here for two nights this past weekend for a soccer tournament. The hotel was easy to find and convenient to the field. I got a great price being a Choice member. There was a lobby full of a volleyball team when we checked in, but I guess we just missed them because we checked in with only 1 person in front of us. The room was clean and had a fridge, microwave, and small kitchen sink. The bed was comfortable and we had plenty of pillows, so many that we probably didn't need the extras we brought. The shower pressure wasn't great and the bathroom floors and tub were really old and in need of replacing. But the bathroom counter and sink were updated and beautiful. Breakfast choices were scrambled "eggs", sausage links, yogurt, pastries, hard boiled eggs, waffles, cereal, bananas, apples, milk, juice, and coffee. The coffee machine was really cool and you could choose with a button what kind you wanted, I've never seen one like it. I would've loved to have seen some vanilla flavored creamers but I'm just a little spoiled with those! All of the staff was very nice and friendly. I think I must've had the same room as a previous reviewer because our door was really hard to close all the way.

    Date of stay: August 2014
    Trip type: Travelled with family
    1  Thank bear27780
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Roy P, Guest Relations Manager at Comfort Suites, responded to this reviewResponded August 21, 2014

    Thank you very much for taking the time to share this review. I am so glad that your check in was seamless and the location suited your needs perfectly. Thank you for sharing the comments regarding our breakfast and the nice updates you enjoyed in your bathroom. We appreciate your business and look forward to seeing you back very soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 11, 2014

    The hotel staff was excellent. I had blocked rooms months in advance for my Daughter's wedding and everything went beautifully. The hotel accommodated all my guests in the room type of their choice and eased the check in of family members and friends traveling from great distances. It was a wonderful experience for all. The breakfast coordinator was nice, friendly and actually plussed up the breakfast menu due to our wedding party. My whole family had a wonderful stay. I will definitely be staying at this hotel in the future since my daughter will be living in the area.

    Date of stay: August 2014
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank Tina G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Roy P, Guest Relations Manager at Comfort Suites, responded to this reviewResponded August 15, 2014

    We are so glad that you had such an enjoyable and memorable stay with us recently for your daughters wedding. It was such an honor to have been able to serve you and we hope to see you again very soon. Congrats!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 10, 2014

    My husband and I went away for the night and ended up in Woodstock. We chose Comfort Suites because of the location, off the main road. The room was nice and comfortable, the bed was hard, but the pillows made up for that. They had breakfast, but we did not eat there for breakfast. This was a great get away for the weekend or night if you need to recharge.

    Date of stay: August 2014
    • Trip type: Travelled as a couple
      • Value
      • Sleep Quality
      • Service
    Thank Ramona C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Roy P, Guest Relations Manager at Comfort Suites, responded to this reviewResponded August 15, 2014

    Thank you for taking the time out to write your review! We are so glad you enjoyed your stay and found our location so ideal. Please do come back and see us again soon.

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 5, 2014

    Front desk ladies and breakfast bar attendant were excellent. Room was fine but showed some age, especially bath. Not sure why maid started to enter the room without knocking during the afternoon? Reasonable clean inside and out. Pool looked good, but no one using it. If you want a bit more room than just a room, then this is probably a better choice than the Hampton Inn next to it. Prices were similar.

    Room tip: Ask for a room next to the electrical closet.
    Date of stay: August 2014
    • Trip type: Travelled with family
      • Value
      • Sleep Quality
      • Service
    1  Thank WRHOTEN
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Roy P, Guest Relations Manager at Comfort Suites, responded to this reviewResponded August 6, 2014

    Thank you for sharing your experience. We appreciate your feedback and look forward to seeing you in the future!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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