The person at the front desk was very helpful, but very overworked. The hotel was pretty full for the weekend, and yet only one desk person and NO housekeeping. At 8 pm the pool was out of pool towels, and she did not have more since housekeeping had left for the night. We had to use our room towels. When my daughter reacted to the chlorine in the pool (she has sensitive skin) I had to take her to take a shower, and we had to wait for 15 minutes in the lobby to get towels for our room. We were still pretty wet from the pool, and it was February and pretty cold when the door kept opening. We got a few towels, but the line was growing for room towels. A while later my husband went to get more towels for the rest of the family, and they only had 2 left and plenty of people still needing them, and still no housekeeping. We also had a smoke detector in our room with no batteries, and had to keep going back to get pillows and blankets for the pullout couch. Again, the woman at the desk was very professional and courteous, but there was only so much she could do. For a full hotel on a holiday weekend, there should have been more staff.
- Also Known As:
- Wingate By Wyndham Indianapolis Northwest Hotel Indianapolis
- Wingate By Wyndham Indianapolis Northwest Hotel
- Wingate Indianapolis Northwest
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