We have stayed at this Best Western Plus many times in the past. When we stayed here last year I wrote a review on another website and I was contacted by Nikki almost immediatly. My review commented on the outdated condition of the hotel. Nikki assured me the hotel was in a remodel and we may have received a room that was not remodeled yet. She assured me that my stay in the future would me my expectations. Upon check in a year later, my expectations were still not met. The room had water stains on the ceiling and insulation hanging out of the sprinkler head. The room still had a 19" tv from 1985 when the hotel was built. We went to the front desk to ask for another room and the front desk did try to accomodate our request with another room. We were given another room with same condition as the first. I called the front desk and told them of my disappointment in the room. I was told this room was remodeled as well. I asked for a definition of remodel and the definintion I was given was the room has new furniture. The televison was not replaced, the ceiling is stained and yellowed, the wall paper is bubbling off the wall, and the dust collecting fake plant is still in the room. The picture in the lobby did not represent our room. We did see a room that was completly remodeled with granite in the bathroom and a new television. Unfortunately, our room just had new furniture.
As for the Very Good rating.....
The cost of the room was very fare for the hotel chain. The restaurant (including the breakfast buffet that is included in the cost of the room) was excellent! We ate the Friday night fish fry and breakfast every morning of our stay. The night club 1 Hundred West was alot of fun and full of people having a great time! Barry, the bartender, was very friendly and outgoing.
- Also Known As:
- Best Western Plus Steeplegate Hotel Davenport
- Best Western Plus Steeplegate Hotel
- Best Western Davenport
- Davenport Best Western
- Best Western Steeplegate Hotel
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