If this is #1 in Burlington, we would not stay at #2-6. We found this to be a very average hotel, especially given the reviews and price. We are avid users of tripadvisor when planning our travels but this location let us down.
We arrived late with the expectation of a crib for our 3 month and the sleeper sofa for our 2 year old. Found no crib available upon arrival! The 2 year old slept in the king bed with dad and baby on the sleeper sofa with mom, not a safe option. Let's just say the next day was not a bright and cheery one after that arrangement. The sleeper sofa is VERY uncomfortable on top of that. We were told a crib would not be available for the second night either although when we mentioned we were checking out given that information, a crib was located within the hour.
The room was clean but slightly dated, especially the bathroom which had every single floor tile loose and damaged towel rack. The standard bed was comfortable but very noisy with every single movement which wakes sleeping babies. Having two TV's was a plus but the DVD player was disconnected and unplugged and we were not able to make it work at all. The television in the bedroom had VERY poor cable reception which after disconnecting and reconnecting several times we finally found a sweet spot and were able to watch. The kitchen was a great plus; however, the refrigerator was noisy during most cycles and is located within the same room as the sleeper sofa. Also there are no darkening curtains in the main room right next to the sleeper sofa so early morning light pours in.
The noise factor of the hotel was very disappointing. You can hear people roaming inside and out at all hours of the night. The noise from the rooms above you is also very loud. We heard continuous heavy footsteps until late at night.
The included breakfast was as expected with any average free hot/cold hotel mix.
Overall, very disappointed with our stay and we will not stay here again.
- Also Known As:
- Hyatt Summerfield Suites Boston/Burlington Hotel
- Hyatt Summerfield Suites Boston/Burlington Hotel Burlington
- Hyatt Summerfield Suites Burlington
- Hyatt Summerfield Suites Boston
- Summerfield Suites Burlington
- Hyatt Burlington
- Burlington Summerfield Suites
- Burlington Hyatt
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