This stay of five nights was our first stay at the Pleasant Bay Village. I will try not to repeat the things that so many other people have documented quite well, but I will try to give our unique impressions of this hotel.
On prior trips to Cape Cod we have stayed at the Chatham Bars Inn several times and Wequassett once. Each time I left with the feeling that I had sort of been robbed, as well as annoyed by things like the folks who sneak down and throw newspapers on the beach chairs at CBI before the pool opens, so that some clerk can tell you that the only way to get a poolside seat to enjoy with your $800/night room is to pay another $200 for a cabana (yes, that happened a couple of years ago, and the clerk still probably has the sound of my reply echoing in his ear). So this summer, while trying to find last minute avilability for the Cape, I guess that deep down inside I was gratified to find that the other places were booked -- enough about them. I came across this property on Tripadvisor, and thought I would give it a try with my family.
Pleasant Bay Village is what it is. It is not a luxury resort. But it is a very well maintained, well run, clean and enjoyable place to spend a Cape vacation in the town of Chatham without being robbed, and without being surrounded by rude, obnoxious guests.
Our room was ready when promised and spotlessly clean. (I have become a paranoid traveler in the age of bed bugs, and the first thing that I do when I check into a hotel room is pull back the sheets to check -- happily there were none). The bed was comfortable and the room was quiet. Nightly turn down service with candies was a nice little touch. With each room assigned its own parking spot, parking was never a hassle. The free wifi worked well, which was important to me to keep up with business.
We did not spend alot of time checking out the landscaping, but as many have pointed out, it is really fabulous. The folks at the front desk will even give you food to feed the fish in the koi pond.
We only used the pool one day (we were really at the Cape to spend time at the beaches), but it was quite nice, and finding seats was not an issue. Although Route 28 runs by the property, the heavy landscaping gives a nice sense of privacy.
We only ate one meal at the property - a breakfast before we checked out which made me regret the fact that we hadn't eaten there more often. My pancakes, juice and coffee were outstanding and the service was fast and courteous.
The folks who run and maintain the property were extremely friendly, helpful and courteous, from the time of my initial e-mail inquiry on short notice right up until the time that we checked out. And the giant, friendly dog named 'Bear" who hangs around was really a nice old pooch.
I am having a hard time coming up with negatives. If you need a private beach, stay somewhere else, because this is not beachfront property. But even when we stayed at CBI we wound up spending most of our time at Nauset, Skaket or the like, so I didn't really miss that aspect. And there is no shuttle into town, but that's the tradeoff for having an easily accessible assigned parking space - no problem to hop in the car and drive to town, about 5 minutes to Main St. Chatham, 15 minutes to Orleans.
I would definitely stay here again. I felt that it was very good value compared to other Chatham properties, very nice people, and I didn't feel like I was overpaying just so that I could "namedrop" to other people the name of the place where I stayed. I left there feeling relaxed rather than aggravated.
In fact, that was the primary quality about the place that leads me to give the full five stars (I was debating between four or five) - it did for me exactly what I wanted it to do - it gave my family an enjoyable week at the Cape without aggravation of any kind.
Thanks very much PBV - see you again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC