We arrived on a Friday about 12:30 pm and were able to get an early check in since we called ahead earlier that morning and requested one, but others in our group (we had over 40 rooms at the hotel) who did not call were not able to get in early. Our room was clean, had a fridge, microwave, desk, small table with 2 chairs, small bathroom with the sink separate from the tub and toilet. Not all the rooms had a microwave and fridge. Our room overlooked the interstate and Spirit Mountain. There are basically 3 parking lots for the property, the two lower ones have signs indicating you NEED 4-wheel drive during the winter months when it snows/gets icy. There is no elevator, but if you are able to get a room on the 1st floor, you can enter on that parking level and not encounter stairs other than to get up to the front desk and breakfast area. The stairs weren't a huge deal for us, but this hotel is definitely not handicap friendly.
Breakfast was your run-of-the-mill continental breakfast with cereal, bagels, toast, muffins, waffles, juice, milk, etc.
I think my rating of this property as average is generous. This hotel is fine if you are just looking for a place to rest your head for a night, but I certainly wouldn't pay over $100.00/night like we had to as part of a group. The walls and ceilings are thin, we could hear every foot step in the room above us - and it was not because of rambunctious kids, we knew the adult above us and we could hear every time he got up, walked across the room and used the bathroom.
The bath amenities included a little packet of 1-use shampoo and conditioner, not a big deal for me either since I always bring my own and only use the hotel products if they are good. The towels were tiny and rough. Another person in our group closed the curtains on the first evening and a pair of dirty underwear fell out of the curtains.
Like I said, the close proximity to Spirit Mountain would make it perfect for a night or even two if you are looking at spending the majority of your time on the slopes. There is not much in the area - gas station next door, liquor store, McDonalds across the interstate, up the hill a few miles is the city proper of Proctor which does have a Blackwoods Bar and Grill and some other restaurants and bars.
That being said, I would NOT recommend this hotel for large groups, especially youth groups. Some of the staff were less than friendly (not all, just some - some were great). We had a meeting room reserved for our potluck and socializing, they allowed us to stay in there until 11:30 pm (an hour past their posted 10:30 pm end time) and we received numerous warnings about the noise even though we had all the rooms above and around the meeting room and we couldn't hear anything outside of the room.
The first morning, housekeeping wanted in our room at 9:20 am while were trying to get ready, we asked if they could come back in about half an hour (which would be the case with several people in our group since we were all leaving at roughly the same time), we were told they would try, but most of their housekeeping staff would be gone by then. Just a tip for the housekeeping staff, you may want to keep your language in check even while in your laundry room with the door open, I overheard much of your profanity-filled conversation while waiting for my husband by the door.
Check out was smooth and quick. Check out time is 10:30 am and they only allow 5 late check-out requests per day.
Overall, the stay was o.k., although I won't be returning. There is a Country Inn and Suites across the interstate that I would try before staying at this hotel again, it is just my personal preference, I am not fond of Motel 6 - like properties and that is what this hotel is.
Request a room facing the Interstate and Spirit Mountain for a decent view....the other rooms offer...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC