We stayed (my husband and two boys) at the lodge. Actually, we didn't even stay one night it was so bad I took the loss of $200 from my deposit. It is very old and outdated. It smelled horrible! The "floorplan" of the room on their website makes it appear that there is more room than there actually is. When you stepped in the door you are immediately confronted by the first bed right up against the window and AC unit (which isn't completely sealed from the outside) you take a couple more steps and are confronted with the two twin beds that are right on top of each other. The beds were hard as a rock and crackled every time you moved. The TV was hanging on the wall at the head of the second twin bed where not only can you not view the TV very well, but if you get up quickly you are apt to hit your head on the corner and wind up needing stitches. My husband tried to wash his hands in the bathroom sink and let the water run for a while, but it didn't get warm so I was concerned about hot water for showers. There were cobwebs everywhere, the light switch didn't work. We turned the heat on to try and warm up the small room. I was a little concerned about leaving it on while we were out because it was so close to the bed and the air came out so hot I was afraid it might start a fire. However it was so cold we did it anyway. When we came back a couple hours later the room was still chilly and the heating unit was off. Needless to say, it didn't matter at that point since we decided to leave. In the end we ended up forfeiting the deposit because we couldn't stomach the idea of staying even one night. I would NEVER recommend this place to anyone. For the amount of money we paid it wasn't even close to being considered a 1-star place. Additionally, the staff initially tried to tell us we were forfeiting all our money (including the amount we paid upon arrival) even though their receipt clearly states the policy of keeping the deposit. They eventually did refund us the amount we paid on arrival and we ate the deposit.
We ended up finding another place that was what I would consider at least a 4-star which included a full breakfast for free as well as free dessert each night and it was only $54-64 night (before taxes) and the customer service was MUCH MUCH better!
- Also Known As:
- Indian Point Hotel Branson
- Indian Point Resort Branson
- Indian Point Branson
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