We arrived in Las Vegas at 3:30pm, immediately went and picked up our rental car and headed to the Grocery store to pick up some basic items, bread, cereal, fruit, ice cream, a couple of frozen pizza's, etc. We have stayed here before so we knew exactly where we were going and how nice it was to have a little food in our unit. Upon arriving at Marriott we were greeted by the very friendly Valet staff, they helped put of stuff on a cart and let us take it in with us. When we walked inside to check in there were about 7-8 couples in front of us but we didn't think anything about it. A Marriott girl was there passing out just baked cookies and everyone was joking about the money they were saving standing in the check in line vs. being in the casino's. When we realized the line was not moving they announced their computer system was down. According to the folks in front of us, they had been standing there for over 30 minutes already! WHY did we go to the grocery store and purchase ice cream and frozen pizza's already? Long story short... we waited another 45 minutes for their system to come back up then we were told that the room was not ready that we had previously requested via an email they had sent us prior to our stay. We asked what was available and since we got this thru II and we are not Marriott owners we were limited to what type of room we could get. Basically we got a standard one bedroom unit, with no view but we did get a higher floor to stay away from the construction noise. Since we own a 2 bedroom unit and this is what we had traded; that is what we expected to get.
It worked out fine, the unit was clean and fairly new with all the normal things you would expect to find in your own home and then some. It is VEGAS so we didn't really worry about the view issue anymore.
From then on all of the Marriott staff was helpful. The housekeeper's on our floor at least did not speak; nor understand English so when I asked one of them in the hall way for a couple of clean wash rags she handed me shampoo! I tried to explain, no; not shampoo, she handed me a box of Surf laundry detergent! I just took it and my husband and I got a good laugh. They do not provide any "Tidy up" housekeeping service mid week like other Timeshares we have stayed at. We ran out of clean bath towels and dish towels so we just called to the front desk and someone left them in a clear trash bag outside of our door when we were out. We could of washed what we had but the washing machine was really loud and we hated to only wash a few towels and wash rags in a load.
The on site pool is on the roof and was heated although no one was using it. We "heard" that people stayinga at Marriott had rights to use the pool at Planet hollywood but since it was a cold January we wasn't interested anyhow. The view from the roof at night is amazing! There also is a nice little bar and the bartender was very friendly. Drink prices were not that bad and several people we up there each night enjoying drinks. There are cozy tables sitting around everywhere and even portable heater if it gets too cold.
There is a Market store with basic items at a high price but in case of an emergency it was ok. The units do not have salt and pepper shakers and they sold them in the Market for like $2.19 for the full size, plastic shakers. All of the other Timeshares we have stayed in before like Tahiti Village, Westgate, and others had little salt and pepper shakers in the unit's. No big deal though.
The location of Marriott was ideal! Right next to Planet Hollywood, where we ate at many times and played slots there a couple of times. We enjoy Vegas and I am sure we will be staying at the Marriott again. It sure beats Westgate; which is off of the strip, and Tahiti Village; which is way down the strip away from the action!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC