First of all my family and I have stayed here many times and the staff has always been rude. This year we arrive to find out that they no longer provide you any type of towels , soap , or toilet paper ! What kind of hotel doesn't provide those things ? I then get ready to go to bed an pull the comforter off the bed to find that there were no sheets on the bed nor on the pillow cases. They were beside the bed in a plastic bag. There was also a note on our bedside table that stated something like " our linens are very clean and laundered. If our linens are unacceptable to you , I suggest you bring your own from home !" really ? I hope my family never rents out a cottage from this dump ever again !!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 July 2011
In response to your review: You fail to mention that you were occupants of one of our apartments and that you received a confirmation in the mail after you made your initial deposit months in adavance. On that confirmation under the catagory of ***You Will Definitely Need To Bring*** it states...all towels for your family, toilet paper, soap etc. I'm so sorry that you failed to read it, but had you come to the office during your stay to tell us that you did not have those items; we would have definitely provided them to you. We really are not that rude. In order to not raise our rates on 3 night minimum apartment rentals we opted to discontinue daily maid service and only clean the units after the occupants have vacated. Cottage and Apartment rentals are a lesser expensive way for large families to vacation by sharing a unit. As far as the note in the bag with the clean linens; that is only there so that you know the linens are professionally laundered. *Ofcourse if you had stayed in the Motel (which has limited occupancy), we Provide Daily Maid Service with all the amenities including inspection of all linens before they are put on the beds.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC