I am currently staying at the Owner's Cottage at the Grande Provence in South Africa. It is a shameful disaster. I sincerely hope that the other properties belonging to this group live up to their fame because the South African experience is a total disgrace. The estate and accommodations are nowhere near as beautiful as they appear in photographs, and worst of all, the service is ridiculous. The Owner's Cottage at the Grande Provence undelivers its outrageous overpromises. Never in my lifetime have I wrote a complaint about a hotel or restaurant, but this place is offensive to our intelligence and does not deserve any praise whatsoever. It is by far the most disrespectful establishment I have ever been to.
Region: South Africa > Western Cape > Franschhoek
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Ranked #32 of 56 B&Bs / Inns in Franschhoek
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grande Provence Estate The Owner's Cottage 5*
- Official Description (provided by the hotel):
- Grande Provence Heritage Wine Estate wears her 300-year history with style. Nestled within the Franschhoek Valley in the Western Cape, surrounded by 47-acres of lush vines, this is heartland South African wine country at its finest. The Estate is home to Grande Provence’s award-winning wines and its passionate wine making team. Following harvest every year, carefully selected wines leave the Estate to compete in some of the world’s most prestigious competitions – the number and frequency of the awards bears testament to their success. A sophisticated destination in its own right, Grande Provence proudly presents superb cuisine at The Restaurant, fine wines at The Tasting Room, some of South Africa’s finest art at The Gallery & The Shop, receptions and boutique conferences at The Jonkershuis and 5-star accommodation at The Owner’s Cottage. ... more less
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