I travel about 80% to 85% of the time, usually 2 or 3 days the weeks I do. I'm a Hilton Diamond member and mainly stay at Hampton Inns so I have a good base to judge my experience at The hampton Inn Raleigh Durham Airport from my stay on January 25, 2012.
Overall it was disappointing and below Hampton inn standards.
The positive: The front desk staff was exceptionally friendly; welcoming and helpful. They also offer a managers reception most evenings which is a nice touch.
They also started their breakfast at 5am, a nice touch being near the airport so I was able to grab something quickly.
The cons: There is no workout room. Granted many Hamptons I stay at have a very minimal workout room, this facility had none. I don't think I would have found that out until I asked the young lady about workout facilities and she told me. She did offer that as a guest you could use the workout room at the Holiday Inn Express and another hotel nearby. Nice but no thank you. It's bad enough as a guest trying to get a machine in some workout rooms but having guests from two hotels trying to fight for the one or two treadmills they may have is unacceptable.
The proper thing for management to do would to have an agreement with a health club nearby for guests to use. I ended up going to a nearby club on my own because working out is important to me.
The other BIG con to me was the bed/mattress. It definitely was not one of their new mattresses. My bed was so uncomfortable. Every time I moved during the night I felt the springs. I also had a short night of sleep since I had to catch a 7am flight.
Otherwise it was adequate and served it's purpose. I did not do my homework before hand and review nearby hotels on Trip Advisor and if I had I may have stayed elsewhere.
The friendliness of the staff saved the day for my review and again comparing this facility to other Hampton properties I've stayed at I can not give them a higher ranking.
- Also Known As:
- Hampton Inn Raleigh Durham Airport Hotel Morrisville
- Hampton Inn Raleigh Durham Airport Hotel
- Morrisville Hampton Inn
- Hampton Inn Morrisville
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