too had concerns about some of the reviews on this hotel. I called the hotel regarding the reviews regarding the mold and the agent was totally honest with me and told me some rooms did have a mold problem but it was all taken care of now. I appreciated her honesty. I asked for a later check out and that two rooms be near the pool and next to each other. We arrived very late on Saturday night after a fun filled day at Hershey. ALL OF MY REQUESTS WERE MET!! I was thrilled. The room was immaculate (believe me I am a neat freak and I checked every crevice. I checked all the former complaints from this site. There was no mold whatsoever. No outdated room at all. The furnishing were modern and updated. The fridge, microwave and bathroom were all clean. The Beds were comfy & cozy. The room was very quiet on the first floor near the pool. The pool was lovely!! no mold whatsoever and it was very clean. There were fresh towels and there was a slight chlorine smell but definitely not overwhelming. It was heated and my six year old daughter enjoyed it thoroughly! The staff was magnificent! Kahla who checked me in made sure my every need was met. Jen the agent who booked my room did everything I asked of her and made sure the notes were in the computer upon my arrival. This hotel has a wonderfully organized staff! The breakfast woman (did not get her name, so sorry) was super friendly and did not even want to take a tip from me-she works so hard and went out of her way to make sure we had everything we needed, The kids loved making their own waffles! Yes the breakfast room is too small-but we did not mind bringing the food back to our rooms. They provide trays and have a great selection of fresh cut up fruits, juices, eggs (not great) French toast, sausage patties, selections of cereals, yogurt, apples & oranges and WONDERFUL COFFEE that is out all day. All I can say is that we Can't wait to go back. Thank you for a wonderful stay! Oh and my daughter loved being able to borrow the great children's book from the library that we can keep until our next trip back which we hope will be soon. LOVED IT!!
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