This was our second stay at the Roxanne Towers, we loved it so much that we came back again this yr. We stayed near the end of Aug. into Labor Day, and we met friends there that stayed on the same floor. We love the location of the hotel, within walking distance to Grand Strand, but at the same time quiet at the hotel. The staff are great, both times that we stayed, especially JJ and I believe her name is Jeannie. My son, which is in the Marines and out of state came to see us while we were staying at Roxanne Towers & JJ and the staff were very welcoming, accommodating, & helpful, in order to make it possible for me to spend some time with him. Thank you so much. The only down side or problem was housekeeping. We did not have a problem last yr with any of the staff, housekeeping or other. However, this yr there was an envelope in the rooms, ours & our friends asking for tips, which we gave last yr & again this yr., but the housekeeper did not clean the room, did not vacuum, wipe down counters, did very little & I always cleared the counters in the bathroom & kitchen before leaving for the day. Last yr the service did not ask for tips, but went out of her way to clean our room. You could tell she had cleaned & vacuumed. Our friends on the same floor had the same complaint. We loved staying at the Roxanne Towers, but were disappointed in the housekeeping from last yr.