Only thing good about this hotel is the low price if locked in early. The pool is supposed to be open from 9am-9pm, however many times I had to jump the fence to take a quick dip after a hot day, after all I am paying for this service which is included in the price of hotel room. I quit asking the front desk to open the pool all the time especially since it was 10 or 11 in the morning when it was supposed to be already opened. One of the front desk people named Antonio is nothing but lazy. Always on the phone or eating constantly (very unprofessional), have to keep reminding him to open the pool and won't even pick up a piece of paper when he walks by it. One day the pool was not opened until 12 noon, that was after I had to ask them to open it. Come around 9 or 9:30 at night they kick you out instead of letting you relax and enjoy your stay. Our A/C leaked and had to put a bucket under to catch water and ;took maintenance 3 times until fixed right. The room we had was on the first floor which is partially underground, so when it rains the runoff seeps into the corner of our room saturating the carpet and now black mold is growing which management is aware of, but did nothing about. Other guests had similiar problems and had to be moved. One guest from the second floor had no air conditioning for one night and had to wait until maintenance came in to replace unit. As for peope with pets, there seem to be no rules where to throw used cat litter which one room constantly threw in the garbage can located within the hallway of hotel stinking up the whole walkway, almost unbreathable. But the most frustrating problem was when we got ripped off a day somehow since we paid weekly and manager is never around to ask or complain about. Somehow we paid for 7 days and only received 6 days, but after complaining and threatening to stay another day, they finally fixed the problem which was their fault to begin with. All in all, our stay saved us the money but not the hassle. You are better off across the street at the Extended Stay from what guests there tell me is nicer and stay is worthwhile. Will never stay here again and advise others that sometimes cheap is not the best way to go.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC