We went with our 3 yr old and 5 yr old...while they had fun, the things that appealed to them most could be duplicated with a trip to our local playground. Seriously, the slide in the outdoor area, chasing some birds, and using face painting crayons were their 3 faves of the museum. None of the exhibits were overly exciting- i.e. most everything felt like a side exhibit to an anchor exhibit; however, there were no real anchor exhibits. The Kidopolous thing - or whatever it's called - was a joke...we all regretted waiting in the Fast Pass line for that. While I can't blame the museum for all of the horrible kids who had no respect for anyone else (i.e. pathetic parents are to blame) - it would be nice if there were more museum employees stationed at interactive exhibits to ensure there's a least some order. My daughter tried building 3 different boats, a dam, and a few other constructive things just to have groups of kids destroy her work before she could test it. Poor girl built boats and wanted to race them to see which fared better in the currents and these disgusting little brats kept bombing them. The parents didn't care and there were certainly no employees around to actually ensure certain exhibits weren't being dominated by bullies and used for the reasons they were built. On top of it- my younger daughter picked up a virus (not one of the overly common ones) - where the incubation period puts us back at the museum on the date she caught it--nice :(. I'd like to say that the kids did seem to have fun in the Gullah home exhibit, but they were really just playing the kitchen and doing EXACTLY what they'd do in their own well equipped toy kitchen at home. There were some really neat things to build and experiment with downstairs, but my kids aren't quite to that level just yet. I know we could have done it for them or helped them through it, but they really like to be indepenent and do things on their own in these areas- so it was just a waste for us. Parking is also horrendous! I don't see us going back any time soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 March 2012
On behalf of the Children’s Museum of Houston, I sincerely apologize for your less than ideal experience during your recent visit and for your child’s illness.
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The Children’s Museum’s 13 exhibits are designed to be a “mental playground” for kids birth through age 12, filled with unique experiences with familiar themes like building, backyard habitats, physical challenges, fun with science, etc. Each activity is aligned with the developmental needs of young children, and also set up for the type of family intervention that enables kids to learn from adults or other children. Our staff members who work in the galleries with visitors are trained to help families with their interactions, including intervening when individuals or groups of children are disrupting the interactions of others. I am sorry that this did not occur when you visited.
I can assure you that cleanliness of Museum facilities and exhibits is our top priority. Throughout the day, every day, housekeeping staff are using a bleach and water solution on all surfaces, including exhibits, as recommended in schools and day care centers. We circulate the air in our building more frequently than is considered energy efficient in order to provide fresh return air constantly. All restrooms are cleaned every 30 minutes during busy times, and on the hour during slower times.
All groups bringing children on tours must sign a document which states they are not knowingly bringing a child to the Museum who could be ill. Gallery supervisors, on duty during all public times, monitor all of the steps that I’ve mentioned to ensure that our staff are adhering to these requirements. The Museum “deep cleans” all exhibits and public spaces from top to bottom, including removal of dust and other possible allergens each day. But despite these efforts, we do know that in public spaces, germs can be shared, and we are very sorry your child became ill.
Please also accept our apology for any inconvenience you may have experienced while parking during your visit. Access to our parking garage is on a first come, first serve basis and does fill very quickly during peak times such as Spring Break, when our parking fees are lower than competing attractions. However, during practically every other time of the year, our parking lot has capacity and easy access.
We appreciate you bringing your concerns to our attention and hope that you and your family will visit again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC