We stayed here for a week while TDY to Ft Hood nearby. First, I will say the location is great. That is all. The rooms are unclean and smell. The mattresses are uncomfortable. The rooms are cheap, so those things are to be expected I suppose. The worst of it was how they double charged our card. At first they claimed the first charge was for the room, and the second was a "hold," although they couldn't say for what. When they finally admitted the second charge it was a mistake, they said they couldn't refund it, and we would have to take care of it with our bank. Thankfully we are with USAA, and they are great. It's being taken care of as I write this, but the situation should never have happened in the first place.
- Also Known As:
- Passport Inn Killeen Hotel
- Passport Inn Killeen Hotel Killeen
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