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Homewood
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Reviewed October 31, 2014

This is a very nice hotel to stay at in Laredo. The hospitality here is top tier. The breakfast and dinner host, Jessica, is great. The front desk employees, Ruben, are super helpfull and friendly. The gym here isn't the greatest, but while staying here they offer you a free pass to Gold's Gym. The Laredo Mall is withing walking distance, which offers shopping, food and entertainment. Best place to stay in Laredo, TX.

Room tip: I like the open floor plan rooms better than the Living and bedroom separated plan.
Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Matthew B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this reviewResponded November 6, 2014

Dear Guest,
Thank you for taking the time to submit a review. We sincerely appreciate the feedback you have provided about your experience with us. I will make sure to give a Special Thanks to the team members you listed in your review. Thanks again for your kind words and we look forward to welcoming you back to the Homewood Suites in Laredo Texas the next time your travels bring you this way.
Sincerely,
Gino Perez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2014

Was more like a studio apartment. Loved the kitchen, had everything I needed. Served excellent fajitas for dinner. Breakfast had many options for all tastes. Happy hour during the week is a plus as well for unwinding after a long day

Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Roderick K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this reviewResponded October 29, 2014

Dear Guest,
Thank you so very much for the great review. It is wonderful to see that you enjoyed your stay with us. Our team puts a lot of effort into training and delivering excellent service. We always love to hear when we’ve made a great impression on our guests. I will be sure to share your review with our team. We look forward to welcoming you back on your next stay with us!
Sincerely,
Gino Perez
General Manager

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Reviewed October 18, 2014

First time in Laredo. Had reservations at Homewood suites. They picked me up at the airport, took me to get food since it was late. Room was superb. The staff in the morning took me to my business meeting. WOW. great place, great people and great hotel. Keep up the good job.

Room tip: ask for the king suite. really feels like home.
Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Russell T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this reviewResponded October 21, 2014

Dear Guest,
Thank you for choosing the Homewood Suites for your recent stay, we certainly appreciate your business. We are so pleased that you had an amazing stay with us and we are very happy to read that we succeeded to meet all of your expectations; it is our goal to consistently provide the highest quality in both product and service. Please reach out to us when you are looking to return to Laredo Texas, we would love to assist you with making your reservations at the Homewood Suites by Hilton.
Sincerely,
Gino Perez
General Manager

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Reviewed October 9, 2014

The front staff helped me set up the honors program by doing it for me when I couldn't navigate the website. Also, upon checking in, the front desk gave me 2 keys to check out the 2 handicapped rooms to see which one best served my husband's needs.

Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 846margareto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this reviewResponded October 14, 2014

Dear Guest,
Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and look forward to welcoming you back and serving you here again.
Sincerely,
Gino Perez
General Manager

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Reviewed September 29, 2014

We stayed here for only one night. The staff was very helpful, the suite was very nice and roomy. Just wish we had been able to enjoy it more but were pressed for time. The bed was very comfortable and the hotel was nice and quiet at night. We didn't use any of the public facilities or eat breakfast there, so I can't review those. It's a good location for shopping at the mall and eating at the nearby restaurants. I would stay there again.

Date of stay: September 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank crosbymaw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino P, General Manager at Homewood Suites by Hilton Laredo at Mall del Norte, responded to this reviewResponded October 14, 2014

Dear Guest,
Thank you for sharing your wonderful comments.We too agree that our hotel has one of the best locations in Laredo right behind the Mall De Norte and with so many surrounding restaurants. Once again, thank you and we look forward to welcoming you back to the Homewood Suites hopefully in the near future.
Sincerely,
Gino Perez
General Manager

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