We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Booking.com
Algotels
Official Site
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (3,005)
Filter reviews
3,005 results
Traveller rating
1,145
1,047
501
186
126
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,145
1,047
501
186
126
Show reviews that mention
All reviews vip area palma nova entertainment team snack bar salad golf fantasia pool area french guests crazy golf self service great holiday evening entertainment every night toasties plenty of choice lovely hotel soft drinks
Selected filters
Filter
Updating list...
1,910 - 1,915 of 3,005 reviews
Reviewed August 10, 2012

We stayed in Hotel Palmanova for 1 week as a couple, on an all inclusive basis - 2/8/2010 to 9/8/2012.

The hotel itself is in a good location, close to the beach, airport, resturants and bars. The room itself was big, cleaned every day and had air con. However, we did often experianced a foul smell coming from the bathroom. Although, it wasn't too much of an issue for us as we spent little time in the room. Other guests where also very noisey late at night when returning back to their rooms, or heading out to Magaluf. This did keep us up and I think would have been a pain if I had little children. We had a safe at a cost of 25 euros + 5 euro deposit. We also had Wi-Fi and paid 15 euros for the week. This worked in the rooms and by the pool. The connection was good and meant there was no need to queue up for the 2 PC's in reception.

There was a good selection of drinks on offer including, San Migel, various Spanish spirts, soft drinks and cocktails. There are also ice creams and other bottle beers such as, Magners which could be purchased. The pool bar was open 10AM-6PM every day and the inside bar was open 6PM-12AM. It stayed open from 12AM-1AM, however drinks MUST be paid for during this time. There was a lack of entertainment in the hotel. Shows where often put on inside the hotel in a dark lobby, which had no air con and was very hot. We often left the hotel at night time and took a walk into Palmanova to avoid the racket. Also beaware, local traders did come into the hotel grounds at night time and tried to sell the hotel guests things. We found this a pain.

There was also a good selection of food to choose from at both meal times and snack times. They also had theme nights - there was a Mexican night when we where there. During meal times, wine, fruit juice (breakfast), hot drinks (breakfast) and water was avalible inside the resturant. All other drinks must be brought in from an outside bar, which was a pain. We found dinner time to be very busy, often no clean tables to sit at and had to wait (with our plate of food) for one to become free. We ate out 1/2 nights just to get away from this. Another issue was the resturant staff who stood waiting for you to finish your meal and swipe your plate away. However, I have experianced this in other all inclusive resorts so is nothing new.

A major issue with this hotel is sunbeds. Despite having a 'no reservation policy', individuals where reserving their sunbeds from 4AM. This meant that by 7.30AM, no sunbeds where avalible. This didn't bother us too much, as the beach is only a 2 minute walk away. We purchased a beach brolley and sat on the beach most days. We found the pool to be too small for the amount of guests around the pool. Another problem with the pool area was at around 3PM, pool volleyball started. This was very rough and the ball hit a few of the guests sat around the edge of the pool.

Despite my reservations about the hotel, it does what it says on the tin. The food was good and the room was of a decent size. The location really sells this hotel to me and is the reason I would return. Although an attempt at day time activities was made, I would say this hotel catered towards the more older guests and not children.

Room tip: Don't worry if your room is on the front of the hotel - our room was and it did not cause us any problems. Despite it being on a main road!
Date of stay: August 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Aimee055
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiHotels, Holiday Concierge at Globales Palmanova, responded to this reviewResponded August 18, 2012

Dear guest,

Thank you for the time you took to write.

We are happy that you enjoy your holiday in our hotel.

We know that holidays are special and do our best to make them completely enjoyable.

Hope to welcome you soon.

Best Regards...

H.C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2012

This hotel is located in Palma Nova, close to Golf Fantasia, and a 20 minute walk to Magaluf. We stayed for 7 nights on an all-inclusive basis.

The food was quite good quality for an all-inclusive, with buffet breakfast, lunch and dinner provided daily, as well as snacks (make your own sandwiches, salad and pastries in the morning and hot dogs, pasta, soup and chips in the afternoon) and ice cream throughout the day. Being a small hotel, there weren’t any other places to eat apart from the main dining area, and there was no room service.

The dining times were quite short. Breakfast (including a glass of champagne!) was from 8-10am, lunch 1-3pm and dinner 7-9pm. Unusually, there was no table service whatsoever. You found a table yourself, took your own plates and cutlery and served yourself from the buffet. Draught wine and water was available for self service in the restaurant, and all other drinks had to be requested from the bar and brought in to the dining area.

Drinks were only available from the pool bar during the day (10am-6pm) and only from the main bar from 6pm-12am (with a cash bar being available from 12pm-1am). There was also an upstairs bar called “Manhattens”, which never opened during our stay, despite the hotel being full.

The all-inclusive package allowed for a small glass of San Miguel lager, red/white wine on draught, sangria on draught as well as soft drinks and Spanish spirits. Other imported drinks, such as Magners cider were available to purchase. There was a three drink limit per person per order.

The rooms were small by Mallorca standards, and in need of a renovation, but included a small bedroom size TV (with BBC News and CNN in English), a personal safe (at a cost of €25 plus €5 deposit), and effective air conditioning. There was no fridge, and no option to hire one. When booking the hotel, I requested a room on a lower floor (as I was travelling with children), but this was not accommodated.

As with the rooms, the whole hotel really needs a renovation. The lobby and pool area furniture was shabby and appeared run down.

There was wifi available in our room, as well as the pool and lobby, at a charge of €4/day or €15/week. I didn’t use the wifi so can’t comment on signal strength or speed.

One major disappointment of the hotel was their policy on reserving sunbeds. There was a sign by the pool clearly stating not to reserve sunbeds, yet I regularly saw people placing towels on sunbeds at around 1am after finishing their drinking, in order to reserve a sunbed for the next day. In any other Mallorca hotel staff would remove the towels the next morning, but this wasn’t the case here, resulting in almost all sunbeds being taken by the 7:30am. One morning I got up at 6:30am to reserve a sunbed and was told this wasn’t permitted by security, so they are clearly inconsistent in their enforcement of rules.

Be aware if you’re requesting late checkout (at a cost of €25 to stay till 5pm or €35 to stay till 8pm) as this isn’t confirmed until the morning of departure, despite the hotel clearly knowing whether a room would be needed by someone else the previous day. Front desk staff were quite unhelpful in this respect.

Overall, I’d recommend you stay elsewhere in Palma Nova if you’re looking for a family break. Prices of local restaurants and bars are quite reasonable, so you don’t really need all inclusive unless you want to be tied to the same restaurant and bar for your holiday.

Date of stay: August 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CallumLondon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiHotels, Holiday Concierge at Globales Palmanova, responded to this reviewResponded August 13, 2012

Thank you very much for your recent visit to Palmanova Hotel.

We highly appreciate that you took the time to let us know about your impression of your stay.

Please accept our sincere apologies for all the trouble you had. Our aim is to provide an excellent service and a high quality product.

We would like to thank you for constructive criticism and we will be pleased if you give further preference to our hotel.

We hope to welcome you back soon.

Kind Regards..

H.C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2012

Just back from this hotel 7.8.12. Food excellent great variety every night then comes the bad news. There are only two lifts which for most of the week did not work, there were people on crutches having to walk up all the stairs and children in prams having to be carried up them. There is no air conditioning in main areas and in the bedroom it hardly existed. The beds were awful you could feel every spring in the mattress our back's were aching when we got up next morning. Not enough sunbeds, also just a few chairs on upstairs terrace we had to go looking for spare chair. The entertainment at night was terrible, we went out every night just to get out of it. I visited this hotel about 10 years ago and it was marvellous but it is gone down a lot in my estimation. I will not be back.

Date of stay: July 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank anne h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2012

The hotel is a perfect location for youngsters going for the magaluf nightlife and families. In a taxi magaluf is about 4 euros each way and by foot its a lovely 15/20 minute walk along the seafront. I went with my best friend purely for the magaluf nightlife and we found that this was perfect for us as we could still recover during the day without the noise. To get a sunbed here you need to wake at about 4am! The food is edible. Not the best but they did have a mexican themed night which was lush! The bar staff and entertainers are amazing! They work their bums off to provide a lovely holiday for you. However, the receptionists are so rude! Me and my friend missed our transfer to return to the airport this morning and I was clearly upset and crying, to which the receptionists were laughing at me crying. Nasty. They just need to be ignored. The Palma Nova beach is beautiful as well as the Magaluf beach. Would return to the hotel as our room was cleaned daily with fresh towels and we had a pool AND sea view.

Room tip: Ask for two 2 keys so you can leave aircon on when you leave the room in the day.
Date of stay: August 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jessica W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiHotels, Holiday Concierge at Globales Palmanova, responded to this reviewResponded August 13, 2012

Dear guest,

We would like to thank for thaking your time and write about your recent visit to Palmanova Hotel.

Your comments are very valuable for us and give us a great opportunity to constantly adjust our services to the needs and expectations of our guests.

Please accept our sincere apologies for all the trouble you could have in the reception.

Hope to welcome you back soon.

Our Best Regards...

Ramona

H.C

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2012

Having visited this hotel in 2010 and, at the time gave a reasonably good review, ohh how times have changed. On arrival we asked for a safe and were charged 45 Euros for the priliage, however there was a notice saying the hotel or Insurance would not cover theft even if they were in a safe...whats the point !! The toilets were 'stained' and little gifts were left for us!! On a number of occassion the flushing system did not work either...nice !.The cleaners left the patio door open after her duties. Now to the sunbeds...I got up at 3.30am (not kidding !) and only 3 were still remaining.I again got up at 4.30 to find all were are taken. Reserving policies were said to be in force but these were never adhered too. Had to stump up 18Euros per day for those on the beach. A lot of people had to work on their tans using chairs or laying on the concrete. If you are looking for a holiday with plenty of pool time in the comfort of a lounger, forget it. The ratio of people to beds, in peak season, is totally inadequate. There was even a stand off with a staff member at 6am who had locked all the access doors to the pool and said they would not be opened until 9am, suffice to say (and with no communcation with the hotel) another staff member opened them up at 7am. All were taken by 7.15am. Food was not as good in 2010, felt like a canteen environment with a lot less of a selction than before. Walls were wafer thin on the 1st floor, likely all floors too, and lots of noise all through the night. Drinks were continually supplied to even the most intoxicated, with the largest of measures not even being questioned. Some control need to be put in place or I fear a incident will happen sooner rather than later. One positive, I felt the entertainers provided a lot of people with a good selection of activities and earn their salary with hard work.

Date of stay: July 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Digger147
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews