I took a trip to San Francisco with my boyfriend over spring break, and we initially booked this hotel because of the wonderful free shuttle service that was included with the stay. The hotel itself was nice and clean, and the free continental breakfast was pretty good. One specific employee Anton, who was also a shuttle driver, was EXTREMELY helpful and very accommodating. He would go out of his way to take us where we wanted to go, was super friendly, and very informational. On our last night, we had asked him where the best place was to have brunch in the morning and he actually took time out of his day to type up a list of the best brunch restaurants in the city for us!!! He was awesome! One of the best customer service experiences ever!!!!!!!!!!! I would return to this hotel due to the great customer service. THANK YOU ANTON!
- Also Known As:
- Cova Hotel San Francisco
- Official Description (provided by the hotel):
- Situated in the heart of San Francisco, the COVA Hotel offers a delightful haven for travelers seeking spacious and comfortable lodging in a downtown atmosphere. COVA Hotel offers comfort, value, service and design. Newly renovated and providing the highest level of services at an affordable rate, our goal is to make your stay enjoyable. Room rates include complimentary continental breakfast and transportation to Union Square. ... more less
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