My husband and I have bee here 3+ times for special celebrations as a couple, and each time we recieved very knowledgeable service and helpful staff. Some restaurants when asking the waitress what wine pairs well with certain dishes, they guess or make one suggestion. Our waitress' know the body, range, & taste of the wines and WHY it works with certain dishes - in detail. I've never had anyone be so knowledgeable and right on the money with their choices!
Our last visit, a group of children started making an unacceptable amount of noise (having a butterknife sword fght in the aisles....) - and the manager took it upon herself move us to a quieter seat ing area, and then apologize and then keep checking on us throughout our meal, offering us drinks and dessert complimentary - which wasn't necessary.(BTW - that family was asked to leave!) But the coureous treatment for such a small complaint during that visit went above and beyond.
The food is always delicious and each dessert has been delectable. The environment is stylish and lush, and the experience each time has left us smiling and satisfied.
Although I wouldn't recommend it as a small child's environment, mature families and couple's will love the Prado. My husband and I recommend it highly over any $$$ restaurant in the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC