The motel is okay but really out dated. I felt like I was sleeping in my Ma maw's basement--right along with the old fashioned, cotton bedspread and 1960 furniture. The rooms are large but depressing. The only positive is its location and out side appearance. If your looking for modern opulence then skip this one.

My husband and I live within a 5 hr drive from Gatlinburg and decided to spend a long weekend in January. We had never stayed at the Gillette, but it appeared neat from the curb. The first room we were assigned had a broken toilet. We were then moved into another room which was old, but okay... until...bedtime. I went to take a shower and the water was COLD. Alright maybe not freezing, but definitely not warm. I thought the hot water had all been used up by other lodgers, so I went on to bed thinking I would get up early ( 5:30 AM) and get a nice warm shower then. WRONG!!! The water was even colder. I went down to the desk to ask what was wrong and was informed that Tennessee has a law that restricts the temperature of water in lodging places to avoid scalds. They really should come up with a more original excuse. I have stayed in many different hotels in this area and have always had hot water. I was never scaled or never got frost bite either. Anyway, the desk did not apologize or offer any rebate or anything. We left and will never darken their door again.

My vacation started out at a different hotel..It was terrible... Ended up leaving that hotel in the middle of the night.. And came across Gillette !!! It was soooo clean, quite, close to EVERYTHING!! And the staff was great !!!! Will stay here every time I come back to the Smokies!!!!

My husband and I attended an event at the Convention Center and the company holding the function booked this motel for us. At first, I was very disappointed - the rooms, while large, are very dated and the room looked "institutionalized" - the lights over the bed reminded me of hospital over-bed lights and the built in dressers/desk, etc. are very old. However, my disappointment was quickly overcome as the room was really clean, the beds were very comfortable, and the location of the hotel was awesome - right across the street from the Convention Center and a very short distance to downtown. Best of all, the people working there were super friendly and accommodating. It felt very safe. Since the weather was so nice, we were able to sit outside and enjoy the beautiful mornings and evenings and we had a wonderful stay!