This is my second review on this hotel. I came last year by myself for a conference and returned this year with my family. This is a standard run-of-the-mill conference hotel. The rooms are fine, but nothing extraordinary.
I choose to stay here with my family because the location is great and the reviews are so spotty on all of the other New Orleans hotels. There are different routes to take with the kids and avoid some portions of Bourbon Street. It is secure. The security staff is nice and polite, but still vigilant.
The bellman and valet parkers are super nice, make you feel at home, and will have your car ready on time. The concierge ladies that found my Blackberry last year are still here. Upon check-in, a waitress from the 55 Restaurant found me a map and explained the transit system to me. We saw her again at breakfast and she was super nice again - offering a transit time to our swamp tour in Slidell and wishing us well. The check-in person was friendly also, offered us an upgrade, and easily swapped out the $10 gambling certificate for 4 passes to the Aquarium.
The charm in this hotel is the people. Be friendly, keep an open mind, and they are so happy and willing to help you enjoy your trip to New Orleans. The employees seem to enjoy their job and our rightfully proud to show off their awesome city.
I think the river view is the best.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC