I went with my Partner to this Hotel last June there is 3 hotels and we stopped in the Deluxe, what a fantastic time we had at the begining of our Holiday, Great Room Lovely weather, Food what you would expect in an All Inclusive so couldnt really Complain, Met loads of people as they did alot of pool games during the day, darts and Killer Pool. Didnt really have to go out on a night as the entertainment was ok they did games and bingo and you won prizes, sometimes quite a bit of money!
For the price we paid for it when we got back home we thought why not go again so we booked to go again in September and OMG what a mistake, we again paid extra about £100 each to stop in the deluxe again but prefered this Hotel so we thought it was worth the extra money. When we eventually arrived at the hotel, we found out that the other 2 had actually closed down so everyone booked who had paid less were in the same hotel as us anyway so there was no point in paying the extra money. I believe this was down to Gold Trail going bust. We were shown our room it was on the second floor and had no balcony and 2 seperate beds that couldnt be moved together, we had booked for a double room so went down to reception to complain, the lady at reception was cold and said there was nothing she could do they were fully booked up due to the other hotels closing down, we explained that we had paid extra money then other people that were booked in to this hotel yet we were given one of the worst rooms! She eventually started ignoring us which obviously made us even more angry but remember that the owner of the hotel came in most days so we would speak to him. But for 2 days he never showed up so we kept going down to reception and complaining, With still nothing happening we spoke to people leaving there rooms and they helped us confront reception and make them give us there old room, It was on the 5th floor be we thought nothing of it as there was lifts or so we thought! not long after we moved rooms they broke down... we mentioned this to reception aswell as did alot of other people stopping unfortunatly they didnt do anything about it and for the rest of the holiday we had to walk up and down when we needed to go to the room or down.
When we first arrived in September there must have been something going on with the Turkish community so on the first evening i actually thought the food had improved, but how wrong was i, for the rest of the holiday it was all the same i no All Inclusive can some times be around the same stuff but honestly it was like they didnt do anything else and the food was cold and some uncooked, breakfast if the bread hadnt gone they used it the next day for breakfast so it was stail the cereal was soft and the salads were dying! We ended up eating out every night so our holiday was becoming more and more expensive not to mention there was no evening entertainment so we ended up either going out and having food and drinks or we were tucked up in bed after eating,
The only thing that hadnt changed from the first time we went was the staff in the restraunt and bars most of them were still as Jolly as ever!
Take some advise and if you decided to go to Icmeler which is a lovely place to go make sure you book somewhere with a lot of good reviews and not just go because its cheap because when you get home you will be glad the holiday is over and it will put you off going back to such a fantastic place. Make sure if you go you go on the booze cruz fantastic trip and beautiful food!
dont go to this hotel
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC