Went to hotel to view rooms and facility due to wanting to book a Wedding block soon. Had already visited 5 other hotels in the immediate vincinity that were more than obliging in showing us various rooms and hotel amenities. Here- the Front desk personal did not acknowledge our presence until my fiance spoke to her. We informed her why we were there and inquired if we could see a room to view it's amenities. Front desk stated she had absolutely no rooms cleaned yet due to being full night prior (sunday). I questioned how she had no rooms clean since it was well after check in time (it was 5:30pm) and there were only 2 cars in the parking lot? Just as I asked this, two staff members of the cleaning crew breezed by the front desk and said hello to my fiance and I as well as telling the front desk they were on their way home for the day. The lady again stated that even though it was past check in time that they just did not have any rooms clean yet. She was not friendly in the least! She gave us a flyer to "view" and when I asked what was in their rooms such as desk, tv's, etc.. she told us to see the flyer. I informed her that there were no pictures of the rooms on the flyer to see and she responded with no reply. So we walked around to see the hotel. The pool was under massive construction. We took the stairs to the 2nd floor which was blocked by numerous tables, empty boxes and misc.- A real fire hazard!! The floors were dirty and the hotel had an offensive odor throughout. The hotel aws bare- besides the cleaning crew who left, the only employee we saw was the front desk personal (1). Down one hall we spotted a wall with marks and peeling paper. I would not stay at this hotel for free and I would not reccommend it. We booked with the Drury Inn around the corner from this hotel (on Sharonville Road) and were more than pleased with their accommodating, pleasant staff and clean rooms!!

I travel a decent amount for business so I am in hotels at least 8 times a year. The Hamilton Hotel seemed like it was halfway to being good but lacking on a lot of little things. First the good: Bed was nice. TV in the room was excellent. Bathroom was a little small but otherwise OK. Soap, shampoo, etc. were nice. Towels were soft and clean. Front desk staff was nice. Now to the bad: Lots of things seemed out of order or broken (ice machines, vending). Couldn't use my room key to enter from the side door even though there was a big sign that said use key for reentry. Had to walk all the way back to the front lobby to get in. The building has obviously just been renovated but there were some odds and ends that need to be touched up like the window/balcony areas, space around the heaters, and so on. The pool, business center, and fitness areas were typical. There were a couple parties going on when I stayed, one looked like a family reunion and my group which was fresh off a wedding reception next door at the Sheraton. Many of us stayed at the Hamilton because it was cheaper, and sometimes you get what you pay for. The night manager was very rude to both groups. He was trying to keep the noise level down, which is understandable, even if it was New Years Eve. But instead of calmly asking us to keep it down he screamed at us like we were a bunch of children and really rubbed everyone the wrong way. Once I finally got to bed it was fairly quiet with just the faint sound of the highway in the distance. I ended up running out early in the morning to get some cold medicine but apparently the fire alarm went off twice around 7AM. The breakfast was good, your typical hotel breakfast stuff. Staff did a good job of keeping it stocked. I would say overall the place was a little pricy for what it was. You can get a similar if not better hotel for $10-$30 cheaper in the same area. I would stay there again only if I got a good deal or as a last resort. It wasn’t BAD but having stayed in the area before I know there are better options. I would say anyone who thinks this is a great hotel probably doesn’t travel much. My final recommendation is, if you need a place to stay in the north Cincinnati area, the Hamilton probably shouldn’t be on your short list… but if you do wind up there don’t worry too much. It’s not dirty or in a bad part of town or anything, but be willing to put up a few minor issues like the ones I mentioned.

The hotel has been newly renovated, and it shows. The decor is very nice and has a modern feel. The large flat screen TVs are nice, as well. The beds are very soft and have some sort of uber-pillow top.
The bathrooms have new fixtures, mirror, etc. However, they would have done well to re-tile. The old tile looks especially shabby next to the new, modern fixtures. Also, the grout has more mildew than a newly-remodeled hotel should have.
The rooms are small by American hotel standards. There was maybe a total of 2 feet between the king size bed sides and the walls. At the foot of the bed, there were maybe 4 feet between it and the dresser. This is the smallest room I've stayed in Stateside and smaller than several I've stayed in in Europe.
The free breakfast was nice with make-your-own Belgian waffles, biscuits with gravy, cereal, etc. The cinnamon rolls were, however, raw dough in the center.
The indoor pool looked nice, although we did not use it.
The staff was friendly.

I just wanted to thank the staff at the front desk for helping us out. My husband and I wouldn't have found the shopping mall and restaraunts without your maps. For being a newly renovated hotel that just opened up this year your hotel is better than most places that we've stayed. I also liked the free breakfast. My husband plans to stay there on his upcoming business trips plus the free wifi is a bonus. We're going to bring the grandkids to the waterpark next time. Thanks for being so friendly and going out of your way for us.