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Reviewed August 24, 2014

Stayed 3 nights while having Dental work done. Clean rooms good food great customer service. Second day my A/C went out and Tony moved me to another room right away. Shuttle to town and back was nice. All in All will stay again my next trip. Tony goes' out of his way to make your stay enjoyable.
Steve Lake Havasu City Az.

Date of stay: August 2014
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
5  Thank reno022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic2rJ, Guest Relations Manager at Hacienda Los Algodones, responded to this reviewResponded August 25, 2014

Dear guest:

We appreciate you had the time to give us a review, any comment is good to help our future guests feel more comfortable or as a constructive comment, to help us improve every day.

Tony is a gem; he is very good with the guest and specially with dental patients because he understands their needs. We may have any technical inconvenience with appliances sometimes because of the hot weather but we try to solve any issue as soon as possible.

We hope you consider us in your next trip to Los Algodones,
Best regards
Hotel Hacienda Los Algodones

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Reviewed August 3, 2014

Hacienda Los Algodones is the only hotel to stay at in this town full of dental offices, pharmacies, and eye glasses stores. I stayed at this hotel for a week because it was easy access to Sani Dental Office. The front desk manager, "Tony" is awesome. He always greets you with a smile and makes your stay pleasant. I stayed in a single room which was not one of the updated rooms, however, it was nicely decorated, clean and the bed was comfortable. It had great AC, free wifi, cable tv, and plenty hot water (make sure you turn off the hot water first when showering). They have a small restaurant offering, breakfast, lunch, and dinner. The food is excellent and the prices super reasonable. After, my dental procedure, I could only eat soft foods and the cook had no problem scrambling an egg for me at any time.

The pool at the hotel is completed and located in a nice spacious area towards the back of the hotel. There is plenty of shade, however, there is no lounge seating at this time for sun bathing (if you are brave enough to sit in the summer sunshine).

Sani Dental has drivers on staff that will take you back and forth to your appointments. If you need to buy groceries or pick up medicine, they will gladly take you. Feel free to explore the town by walking around, I did. Of course, some venders will try to sell you items, but that is their job. My advice is to say, "no thank you" and continue walking.

Since there is not much to do, on my fourth day, I went to Main Street in Old Town Yuma. There is a bus the Ycat 5 (blue route) that cost $2.00 dollars each way and runs every hour. It's on the American side of the border and the bus stop is at the exit of the parking lot. It does stop at the casino on it's way to Main Street. (At Main Street, you can also connect with all other Ycat bus lines.) On Saturday, the last bus back to the border leaves Main Street at 1:44 pm and arrives at border by 3:00pm. Main Street has shops, restaurants, and a cinema. The cost to see a movie is $5.00 dollars and the air conditioning is awesome.

Please take note that the summer months are brutal and you should protect yourself with sunscreen, hat, umbrella, or whatever suits your fancy. Do not take any chances. It is my understanding that at the moment it's low season and easy to get a reservation. However, snow bird season begins in late October until April. Therefore make your reservation early and enjoy!

Room tip: I was in room 18 over the main building and had no problem with wifi
Date of stay: July 2014
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
8  Thank Martie1023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic2rJ, Guest Relations Manager at Hacienda Los Algodones, responded to this reviewResponded August 4, 2014

Dear Martie,

We are very happy to know you enjoyied your stay with us! This is our reason to be!, try to provide warm and pleasent stay during your visit. We know that many of our guests are comming for medical reasons, this is the main reason why we are very flexible on the restaurant menu and any delivery you may need such as medicine pick up and the drugstore.

We encourage our guests to walking around the town to explore the beauty a sunset can offer in a late afternoon shopping around or just enjoying a cold coffee.

We hope you can visit us in the near future,
Regards
Hotel Hacienda Los Algodones

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Reviewed August 2, 2014

Los Algodones is a dental town and you have two options, stay in the USA and do the border crossing, or get a room at the best little spot in town.
Even though it was slow season, I don't want to cross the border every day, so I chose to stay here and had a great time. My room was clean, spacious, came with AC, cable TV and a fridge. The showers worked great and the hotel itself was kept very orderly. With a pool and a large sitting space, I always got to hang out with people which was nice.
The management was 100% fantastic and was very helpful with every question I had.
I would come back here in a heartbeat wether I needed dental work or not. It's very relaxing, cute and SAFE, which is most important.
*Tip of the day, book early as I suspect this place fills up very quickly from October onwards.*

Room tip: Book early and try and get on the second floor. Wifi might not always work on second floor, but that's ok!
Date of stay: July 2014
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
5  Thank Ang O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic2rJ, Guest Relations Manager at Hacienda Los Algodones, responded to this reviewResponded August 4, 2014

Dear Ang O:

First of all we would like to thank you for your comments, is very important for us all our guests have to say about the service.

We appreciate your kind words. Concerning the problem with the Wifi, unfortunately, the company that provides this service usually have bad signal, we are looking for options how to fix this issue.

If you have any other comments about how to improve our service, we would greatly appreciate it.

We hope to see you soon!,

Regards,
Hotel Hacienda Los Algodones

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Reviewed July 10, 2014

well located 3 blocks from town lots of Mexican charm and staff helpful and friendly
restauant has great home cooking food at great price and very willing to accomidate dental patients that may need softer food

Room tip: rooms next to pool hear water circulating they offer pickup from airport
Date of stay: May 2014
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
3  Thank johnpatrickocarroll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic2rJ, Guest Relations Manager at Hacienda Los Algodones, responded to this reviewResponded July 15, 2014

Dear John,

We want to thank you for your comments, we are very happy that you were pleased during your visit.

We try to provide a cozy and home environment. Our cook has this special skill to make you feel at home with her homemade touch.

If you have any suggestion how we can improve our service, please let us know. We are looking to provide the best treat to all our guest.

Warm regards

Hotel Hacienda Los Algodones

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Reviewed May 22, 2014

A relaxing atmosphere -- exactly what you'd expect in Mexico. The accommodations clean and basic. Restaurant on premises with home style cooking. New rooms and new pool is nice addition. Older rooms need a bit of work. TV, air conditioning and plenty of hot water was provided. Managers and other help courteous and helpful. Was there three nights, but wi-fi was unavailable. Met lots of nice people on the piazza from all over the US and Canada who were also there for dental care. This hotel works great for the dental patients. Within walking distance to the dental clinics. The staff provides free car service. Not really a vacation destination, though. We will be back.

Room tip: Ask for a newly built room.
Date of stay: May 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank Gina D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic2rJ, Guest Relations Manager at Hacienda Los Algodones, responded to this reviewResponded May 23, 2014

Dear Gina,

We are very happy to know you enjoyed your stay with us.

We are still working in the old section of the hotel, we will improve it to have a standard look as on the new section.

Concerning the Wi-fi connections, usually the reception of internet in town is not very good, but we are looking for options to improve this service. We know sometimes you combine work with travel and this is a very important tool for our guests, we are working to increase a better connection.

We appreciate very much your preference,

We hope to see you soon!

Regards

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