We stayed at the Sol La Palma hotel in March 2011. Initial impressions were good... we booked the hotel and a transfer through the Sol Melia website. The transfer was punctual, and on arrival our room was ready as booked.
The entrance and public area give a great first impression....clean, light and airy. There's a coin operated internet station, but 2 of the 4 terminals were broken for the duration of our stay.
We'd booked a superior queen room with a corner sea view and huge balcony. The room came with a fridge, TV with standard european channels (and the wrong remote), and a decent selection of bath products to start with, although these were never replaced (4 tissues isn't enough for 2 people for 2 weeks in my humble opinion !). Extra pillows turned up as soon as we requested them. The bedroom and bathroom were both in need of a bit of attention...tatty paintwork, torn bed and chair coverings etc.
Breakfast was included in our package (most other guests seemed to be All Inclusive), and initially looked very impressive, with a full range of hot (we'll come back to that description later !) and cold options, breads, cereals, fruit etc. Unfortunately once we sampled a few of the 'hot' offerings it appeared that they'd been left out for quite some time and were warm at best. Have you tried cold Churos ? NOT recommended !! The breads, cheese and cold meats were fine, but got a bit dull after 2 weeks.
The breakfast room / restaurant had a nice balcony, but many of the chairs were spattered with bird droppings, and never got cleaned in the time that we were there.
There are 2 pools - we used the one that was described as 'heated', although that obviously lost something in translation ! There were plenty of sunbeds, but they were all in need of re-covering, and many of them were broken. The pool bar opens about 12:00 for a couple of hours.
The rest of the guests seemed to be middle aged Germans who spent their days hiking the surrounding hills, leaving the pool nice and quiet for 2 lazy Brits !!!
The resort of Puerto Naos is a 2 minute stroll away along the promenade. Although it's a small resort it has a selection of bars, restaurants, tourist shops and supermarkets. Our favourite restaurants were Mambo (good paella and fresh fish), Il Forno (best pizza in town), and Don Quijote, who don't have an english menu, but managed to turn out some fabulous tapas with a bit of waving and pointing !!!
Overall we enjoyed our stay, and the weather in March was a lovely, mainly sunny, 20-22 degrees.
The hotel seems to have the makings of a nice 4* hotel, but with staff and maintenance policies which seem to be determined to make it into a very average 3* one.
- Also Known As:
- Sol Melia Puerto Naos
- Puerto Naos Sol Melia
- Sol La Palma Hotel Puerto Naos
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