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LATAM Airlines
Headquarters: Americo Vespucio 901, Comuna de Renca, Santiago Chile 8660360
Overview
3.541,448 reviews
Travellers' Choice 2018 Winner
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About LATAM Airlines
Headquarters: Americo Vespucio 901, Comuna de Renca, Santiago Chile 8660360

Airline Summary

In August 2010, LAN and TAM Brazilian Airlines announced plans to merge their companies into a single brand and operation to be known as LATAM Airlines Group. TAM and LAN together serve around 115 destinations in 23 countries with a combined fleet of 280 aircraft. In May 2016, the new brand of the combined carrier was revealed and the phasing out of the individual airline identities began. While the airline will still maintain separate IATA codes for the former airlines, the identity, product and service standards have begun to be standardised. The merged carrier, the largest in Latin America, is known as LATAM Airlines, a member of the oneworld alliance.
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Gino d wrote a review May 2024
Melbourne, Australia3 contributions1 helpful vote
Cusco - Santiago
South America
We were charged USD$188 for 2x 10kg carry on luggage at the gates AFTER check-in minutes before the flight. It looked very opportunistic way of getting profits as we were not informed at checkin. This happened May 19, 2024.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jojo123454321 wrote a review May 2024
Jerusalem, Israel140 contributions70 helpful votes
Rio de Janeiro - Zurich
International
The worth service I met My flight was delayed and caused me to miss my connection and postpone my arrival by more than 12 hours. They didn't want to take any responsibility despite the airport team that promised compensation. And I travelled business. I won't flight with them
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Maria Andrea C wrote a review May 2024
1 contribution
Sydney - Santiago
International
Awful airline. Full price but it looks more like a low cost airline. Awful service and food and the seats are uncomfortable. They treat you poorly but charge you premium. What a disappointment
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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theelevater wrote a review May 2024
Cleveland, Mississippi10 contributions
Lima - Austin
International
Today was my the first time traveling with Latam. This airline definitely provided a pleasant and simple experience from check-in to baggage check. Before I approached the self-check in kiosk, a representative appeared and took control to alleviate any stress associated with
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wander59159350652 wrote a review May 2024
1 contribution
Cusco - Lima
Domestic
Very unorganized and flight attendant for my section organize luggage compartments. Many people sitting in the back of plane put their luggage up front and many passengers put their bags in compartment instead of under the seat leaving no room for luggages. Male flight
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LATAM Dinner-that's it.
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123456
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bla b wrote a tip Yesterday
"Never fly Latam, or connect flights with Latam, if thats the only option, just don’t travel."
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kerrie Z wrote a tip Jun 20
"This is the absolute worst customer service of any airline (domestic or international) I have ever experienced. Truly terrible."
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Rik wrote a tip Jun 16
"Do not book with Latam"
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claudia u wrote a tip Jun 14
"Go with Delta! "
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M Webster wrote a tip Jun 11
"Do as little as possible on their website, try and get to the airport if you have problems as the staff are helpful. "
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