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Peruvian Airlines


611 reviews
Headquarters: Calle Enrique Palacios Lima Peru, Lima 351 Peru (511)716-6000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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611 Reviews from our TripAdvisor Community

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611 reviews from our community

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All reviews Lima Cusco La Paz Arequipa Iquitos Tarapoto Piura Tacna Jauja Pucallpa Juliaca Fort Myers
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Showing 220: English reviews
2 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

What to say. Disorganized mess. If this is how they treat their cuStomers who knows how they take care of their planes. The soon this thing is put out of business the better for the traveling public.

Domestic Economy Lima - Pucallpa
Helpful?
1 Thank klatovy
Cusco Region, Peru
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed 1 week ago

The delayed my first flight which I hate cuz i could`ve slept more, then from Lima to Cuzco they changed my flight to earluer and made me run to be on time, and you know in Lima it is not easy to get to the airport. so i hate it Do not use this one.

Domestic Economy Cusco - Lima
Helpful?
Thank VictorinoffH1
Livadia, Greece
Level 3 Contributor
19 reviews
7 helpful votes
Reviewed 1 week ago via mobile

DO NOT EVER BOOK FLIGHT WITH THOSE THING CALL PERUVIAN AIRLINES !!! I booked from cusco to la paz one day before i go i went to the central office of those... to ask about the flight they told me yes its all good ! Next day i went to airport and they told me like nothing happend your flight...

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South America Economy Cusco - La Paz

Helpful?
Thank nasosstas
1 review
Reviewed 1 week ago via mobile

I have had the worst experience with the airline possible!! I called tk check my flight to be told it had been cancled 5 days ago... I booked it 3 days from departure. I was at the airport when calling so I went to find a member of staff. There wasn’t one. I waited hours to see a staff member...

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South America Economy Lima - La Paz

Helpful?
Thank Happiness58044119257
Geneva, Switzerland
Level 5 Contributor
71 reviews
25 helpful votes
Reviewed 2 weeks ago

We were booked on a short flight from LPB to CUZ, which should have taken less than an hour. It ended up taking around 6 hours. The weather conditions are not the fault of Peruvian Airlines, but how they handled everything, or rather how no one cared about anything, is. So here we go. The check-in at LPB was rather...

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South America Economy La Paz - Cusco

Helpful?
Thank RobertGVA
Lima, Peru
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

Flight 222 departing at 940am got cancelled for no reason. They offered me to flight next day. I said No, i have connect international flight few hours later. Its not acceptable that they did not even offer that they have two seats available at 1135am. LATAM is very efficieny however. So I will not fly Peruvian ever again.

Domestic Economy Cusco - Lima
Helpful?
1 Thank Jasmineliu316
Banff, Canada
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

I tried to fly Peruvian on Oct 25 from Cusco to Lima. They cancelled all of their flights claiming bad weather. (All other airlines were flying) and basically told everyone they were on their own to find an alternative. I ended up taking an overnight bus because I couldn't afford a last minute flight with another airline. After hours of...

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Domestic Economy Cusco - Lima

Helpful?
1 Thank Andy R
Peru
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed 2 weeks ago via mobile

According to them "bad weather" was their excuse (all the other planes were normal). They cancelled the first two flights of the morning! Everything was a mess! Horrible horrible horrible service! Better to pay a little extra and take another airline, do not recommend at all! 😡😡😡

Domestic Economy Cusco - Lima
Helpful?
Thank Fernanda P
Hobart, Australia
Level 4 Contributor
27 reviews
14 helpful votes
Reviewed 4 weeks ago via mobile

Some contributors have clearly been frustrated with Peruvian Airlines in the past. However, we have used them during our current trip through South America and have been quite satisfied. Check-in was straightforward and we left on time. Seats were a little cramped, and service was drinks only. However, it was a 60 minute flight. Cost was very economical. We would...

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South America Economy La Paz - Cusco

Helpful?
1 Thank stephen19602013
2 reviews
2 helpful votes
Reviewed 4 weeks ago

The Peruvian Airline's rep. typed his own name on my boarding pass which caused a lot of confusion whilst attempting to pass through security. I did laugh about it. The aeroplanes used from Lima - Iquitos are old. The tray tables on both flights were brokem and there were bits hanging off here and there inside the aeroplane. The stewardesses...

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Domestic Economy Lima - Iquitos

Helpful?
2 Thank Innitthough
See travel tips for airlines
“Make sure to have a lot of time, they can delay flights or make them earlier”
VictorinoffH1, 2 Dec 2018 | Read review
“Fly with another airline.”
RobertGVA, 26 Nov 2018 | Read review
“They did what I paid for- be early”
gbac3000, 8 Nov 2018 | Read review
“If you are an anxious traveler us another airline, they don't tell you what is going on.”
wanderingchicken2031, 8 Nov 2018 | Read review
“Find an alternative carrier if 'having a flight cancelled' may impact your travel plans.”
432dennisc, 6 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
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