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Peruvian Airlines


543 reviews
Headquarters: Calle Enrique Palacios Lima Peru, Lima 351 Peru (511)716-6000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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543 Reviews from our TripAdvisor Community

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543 reviews from our community

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Showing 184: English reviews
San Francisco, California
Level 4 Contributor
45 reviews
24 helpful votes
Reviewed 2 days ago
NEW

We booked our flight on Star Peru. When we got to the airport, the gate agent told us that we should go to the Peruvian Airlines kiosk (who knew?) Flight was delayed about an hour (which seemed usual for this airline.) Even though we were probably the first people there, we ended up being sat at the very last row...

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Domestic Economy Lima - Cusco

Helpful?
Thank reyledda
Los Angeles, California
Level 4 Contributor
36 reviews
3 helpful votes
Reviewed 3 days ago
NEW

I would avoid this airline at all cost in the future. Flights get delayed and there is none at the counters to help guid or assist customers.

Domestic Economy Cusco - Lima
Helpful?
Thank electricheirloom
Level 2 Contributor
7 reviews
Reviewed 6 days ago
NEW

Have applied for a refund of my flight 25 days ago, which I have had to cancel. Using the website service. And received nothing back since.

South America Economy La Paz - Lima
Helpful?
Thank Maria E
St Petersburg
Level 6 Contributor
665 reviews
561 helpful votes
Reviewed 1 week ago
NEW

I recently flew Peruvian from Lima to Arequipa. This had been my first experience with them, and I can now recommend anyone to avoid this company at all costs. Online check-in, which is supposed to be available 48 hours before the flight time, was unavailable at any point. When I arrived at the Lima airport exactly 2 hours before my...

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Domestic Economy Lima - Arequipa

Helpful?
Thank svegor
Littleton, Colorado
Level 5 Contributor
58 reviews
4 helpful votes
Reviewed 1 week ago
NEW

Peruvian Airlines cancelled our airline tickets (my ticket and my son's ticket) even though we appeared in person and presented our electronic round trip airline tickets, proof of purchase (Peruvian Airlines credit card receipt), actual credit card used, hard copy of reservation reconfirmation e-mail, and passports. After working through five (5) Peruvian Airline counter reps at Lima Airport and waiting...

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Domestic Economy Lima - Cusco

Helpful?
1 Thank Tony80126
Eugene, United States
2 reviews
Reviewed 1 week ago
NEW
via mobile

I flew with Peruvian from Lima to Cusco and back; it got me to my destination with minimal delay (like 20 mins). Like lots others, I read plenty of mixed review of the airline, prior to my flight. I got so nervous about the flight, I even contacted Peruvian airline Miami office prior to my trip, they were courteous and...

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Domestic Economy Lima - Cusco

Helpful?
Thank 132krystaln
Level 2 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

Be careful, this airline likes to cancel flights and getting a refund is not easy. We had our flight canceled, they e-mailed us to "confirm" that it was canceled, and then they did not re-book us on another flight. They also require that you submit an official request to get a refund for the flight that they cancelled. We were...

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Domestic Economy Lima - Cusco

Helpful?
Thank Kevin N
Manila
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 1 week ago

You get what you pay for. For a budget airline it was exactly how I expected. Enough to put my legs in and flight was short. Lights were dim so I was happy to be able to nap on a short flight. Don't expect snacks.

Domestic Economy Lima - Arequipa
Helpful?
Thank ChuckTravelle
Franklin, Indiana
Level 4 Contributor
41 reviews
7 helpful votes
Reviewed 1 week ago

Came to counter with cane for me. I was transporting a borrowed oxygen concentrator from a patient back to the docyor who lent it. We were in line at the counter for an extra 30 minutes over the concentrator. They could not find the type on their list. I explained that it was not for me, but merely transporting it....

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Domestic Economy Cusco - Lima

Helpful?
Thank N3048CUwilliamp
Denver, Colorado
Level 6 Contributor
107 reviews
49 helpful votes
Reviewed 2 weeks ago

I left a seat cushion and back rest on the plane. was about 30 mins. before I realized it (yes, i'm a moron). talked to Adrian at check-in; he called Marcus and said they had them! very impressive. Thank you again!

Domestic Economy Cusco - Lima
Helpful?
Thank bill062
See travel tips for airlines
“Avoid at all cost!”
reyledda, 23 Sep 2018 | Read review
“Choose a different airline whenever possible.”
svegor, 18 Sep 2018 | Read review
“Pick another airline, there are several that fly domestic in / out of Lima Airport”
Tony80126, 18 Sep 2018 | Read review
“Not worth the hassle.”
H7855YHkevinn, 17 Sep 2018 | Read review
“No medical impairments”
N3048CUwilliamp, 14 Sep 2018 | Read review
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