We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Volotea


8,140 reviews
Headquarters: Travessera de gracia 56, 4th floor Barcelona, Spain, 08006 Barcelona Spain +34 902 737 717 17 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

8,140 Reviews from our TripAdvisor Community

Write a Review

8,140 reviews from our community

Filter reviews by popular destinations:
All reviews Venice Nantes Bordeaux Catania Verona Palermo Naples Genoa Toulouse Strasbourg Santorini Bari Ajaccio Athens Palma de Mallorca
Traveller rating
Cabin
  • (797)
  • (0)
  • (0)
  • (0)
Route
  • (426)
  • (366)
  • (5)
  • (0)
  • (0)
  • More
Language
  • More
Showing 797: English reviews
1 review
Reviewed today
NEW

On September 13th a group of 6 of us flew out from Athens to Santorini, I read reviews upon reviews about the poor service from Volotea. The website didn't work so I had to pay for the my luggage at the airport. We stood on line and when we finally got to the representative we were told we needed to...

More 
Domestic Economy Athens - Santorini

Helpful?
Thank Miss J
San Francisco, California
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed today
NEW
via mobile

My family and I (6) were flying from Santorini to Rome and my oh my was it a nightmare. First of all, Fira airport itself is a whole other issue, but Volotea ended up charging us 30€ EACH for our boarding passes PLUS charged us for our checked luggage! This is ridiculous. I went to check in online the night...

More 
Europe Economy Santorini - Rome

Helpful?
Thank Klbrojas
Melbourne, Australia
Level 3 Contributor
23 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

We had heard many stories about Volotea both good and bad. We found check in to be awkward via the website but easy and simple at the airport. The flight both left and arrived on time (which I believe is very unusual) but the seating was rather squashed and claustrophobic and OMG how much luggage do their passengers need to...

More 
Domestic Economy Catania - Venice

Helpful?
Thank AndrewTHawkins
Level 3 Contributor
8 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

On September 10th, on a flight from Venice to Athens, my wife and I were forced to check in our carry on bags and pay 100 euros (50 euros per bag) because supposedly they were not going to fit in their planes overhead bins. We had to step out of the line, go to another counter called ALIUD (or similar)...

More 
Europe Economy Venice - Athens

Helpful?
Thank Diblain T
Dallas, Texas
2 reviews
Reviewed yesterday
NEW

Volotea has all kinds of fees and baggage restrictions, but none of them were enforced. Very annoying to pay to check a large carry-on only to see others take them on with no problem at all. Check in consisted of a single employee checking every passenger - no order, no announcements, an hour late... Could easily have been chaotic, but...

More 
Domestic Economy Palermo - Venice

Helpful?
Thank JAR1713
2 reviews
Reviewed yesterday
NEW
via mobile

Departure _ arrival on time very friendly stuff. I would recommend it. Better in comprar to Somme other simular companies

Domestic Economy Athens - Heraklion
Helpful?
Thank manolis d
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

Three days ago I travelled from Santorini to Athens along with my husband. At the boarding point the lady (totally arrogant) told us that both our hand luggages were bigger than the box meter that they had and they asked us to pay 120 euros extra cost. 60 euros for each. Say what????? The lady told us to wait aside...

More 
Domestic Economy Santorini - Athens

Helpful?
Thank Dimitra D
Volotea, Director de Relaciones con Clientes at Volotea, responded to this review

Hi Dimitra Thank you for providing your feedback and let us know about your experience. We are sincerely concerned and apologize that we fell short on your expectations in some area. We work very hard to offer our passengers a high quality service and we would like to know more about your experience. Your comments will help us to improve...

More 
Domestic Economy Santorini - Athens

Perth, Australia
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Crummy service spent waiting inside the plane for what seemed like an eternity while they searched for stairs for us to then be all piled into a bus and ferried around the tarmac before finally being able to enter the terminal and collect our bags. Really poor way of handling their passengers.

Europe Economy Split - Venice
Helpful?
Thank Anne M
Pinellas Park, Florida
Level 4 Contributor
28 reviews
12 helpful votes
Reviewed 2 days ago
NEW

While I understand this being a budget airline, I regrettably have never experienced such a dirty airline and I've traveled numerous other budget airlines and never experienced this before. My seat had nasty stains that looked to be from chewing gum and the floor had food all over it. If it weren't for the the fact that this was the...

More 
Domestic Economy Athens - Mykonos

Helpful?
Thank Kiwigirl-FL
Milwaukee, Wisconsin
Level 3 Contributor
6 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Not interested in flying with this airline ever again. We booked our tickets in July for a wedding I was standing in, which was in September. We arrived 5 hours before departure to the airport to learn that we might not be able to fly out because the airline had overbooked by one seat and one of us (party of...

More 
Domestic Economy Athens - Santorini

Helpful?
1 Thank Amaven
See travel tips for airlines
“Choose another airline!”
S3372YTannem, 19 Sep 2018 | Read review
“Apparently book tickets together and buy at least 1 extra service to not be threatened with loosing your seat.”
Amaven, 19 Sep 2018 | Read review
“Print out your boarding pass 1-4 days before the flight”
949philippm, 19 Sep 2018 | Read review
“I would be very wary about using this airline again”
davidfearn46, 17 Sep 2018 | Read review
“Don't get stressed out by the online process and the emails.”
Uros77, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10

715 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (715)
Viewed
Seat (23)
Viewed
View from Window (109)
Viewed
Airport (103)
Viewed
Our fleet (22)
Viewed
Onboard Feature (10)
Viewed
Airline Lounge (2)
Viewed
Cabin (26)
Viewed
Food and Drink (12)
Viewed
Other (408)