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Star Peru


144 reviews
Headquarters: Av. Comandante Espinar Miraflores, Lima, Peru, Lima 331 Peru (511) 705-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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144 Reviews from our TripAdvisor Community

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144 reviews from our community

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All reviews Lima Cusco Puerto Maldonado Iquitos Tarapoto Pucallpa Huanuco Santiago Mendoza Puerto Montt
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Showing 59: English reviews
Santa Barbara, California
Level 6 Contributor
422 reviews
125 helpful votes
Reviewed 2 days ago
NEW

My flight with them from Lima to Cusco was fine. I appreciated the small snack they provided even though the flight was so short. I really appreciated that they allowed me to change my flight without charging an extra fee! When I got to the airport, I needed to switch and they did it for me right there without much...

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Domestic Economy Lima - Cusco

Helpful?
Thank uclatraveler9
United Kingdom
Level 4 Contributor
30 reviews
16 helpful votes
Reviewed 1 week ago

Having read some of the reviews I was nervous about booking with this airline. However the price was too tempting and the flight times fitted our schedule nicely. I asked a friend who had lived in Peru about the company and she said she'd used them plenty of times with no issue. I am happy to report the same. In...

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Domestic Economy Cusco - Puerto Maldonado

Helpful?
Thank boa08rs
2 reviews
Reviewed 2 weeks ago via mobile

Though one can make some concessions for a budget airline, this service was incredibly below par. A flight that was supposed to take 2.5 hours took us over 6 hours after they made an unscheduled stop (what?!) and made everyone deplane including 4 people in wheelchairs.. after letting everyone back on (after going through security AGAIN) they wouldn’t turn the...

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Domestic Economy Iquitos - Lima

Helpful?
Thank Sarah C
1 review
1 helpful vote
Reviewed June 6, 2018

We had just spent a few days visiting the Sacred Valley, Machu Picchu, and Cusco and were ready to make our way back to Lima for our return trip home. On June 4th, 2018 we had a 1pm flight from Cusco to Lima, with an international connection (from Lima to Florida) at 11 pm. Due to the wide gap between...

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Domestic Economy Cusco - Lima

Helpful?
1 Thank Jacob R
Sao Paulo, SP
Level 3 Contributor
16 reviews
9 helpful votes
Reviewed May 17, 2018

Cheap flight, very calm flight, good snacks, everything happened as planned. It worth the price payed.

Domestic Economy Lima - Cusco
Helpful?
Thank RenatoOG
Ottawa, Canada
Level 2 Contributor
7 reviews
8 helpful votes
Reviewed May 17, 2018

This was the worst airline I've ever dealt with. They cancelled 3 flights on us. In the end we just had to book with another airline and lost $300.00. AVOID THIS AIRLINE AT ALL COSTS!!!!

Domestic Economy Lima - Cusco
Helpful?
1 Thank alimacster2015
State College, Pennsylvania
Level 6 Contributor
438 reviews
176 helpful votes
Reviewed May 16, 2018

I booked a direct flight from Lima to Puerto Maldonado. A couple of weeks before the flight I was informed that the "itinerary has changed". We had to fly through Cusco and a couple of hours later. This was OK but I specifically chose them to fly direct. The rest - equipment, service, etc... was the same as the other...

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Domestic Economy Lima - Puerto Maldonado

Helpful?
1 Thank Dmitri K
Boston, Massachusetts
Level 1 Contributor
4 reviews
Reviewed May 4, 2018

We booked 3 flights with StarPeru. We were emailed days before 2 of the flights saying the times had changed (both were 2 hours earlier) which did not work with our itinerary. We had to change one of the flights, which cost us $30 (USD) to change, but people in the office were helpful (you had to physically go to...

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Domestic Economy Lima - Cusco

Helpful?
Thank akberg17
Darlington, United Kingdom
2 reviews
Reviewed May 4, 2018

We flew three times with Star Peru during a recent holiday. We booked Star Peru as they were notably cheaper than other airlines (I understand they don't apply a tourist tax that other airlines do). However, having then read some reviews after booking I was wary about the service we may get. However, for each of our three flights we...

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Domestic Economy Lima - Cusco

Helpful?
Thank JRobson17
Des Plaines, Illinois
Level 5 Contributor
52 reviews
19 helpful votes
Reviewed April 9, 2018

Staff are friendly and the check-in process is relatively painless. The plan is old BAE 146 jet. It is old but clean inside. Free non-alcoholic drink for the short flight we had. Cuzco is in the mountain area and so the flights tends to be affected by the weather, but the staff keep us update on the flight status. Overall,...

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Domestic Economy Lima - Cusco

Helpful?
Thank Hwydave
See travel tips for airlines
“Have 2-3 days before any connecting flights.”
jacobrC3237IH, 6 Jun 2018 | Read review
“Drink heavily prior to boarding.”
copperstategal, 1 Dec 2017 | Read review
“have to pay for snack and drinks”
bryanhoho, 11 Jun 2017 | Read review
“avoid at all costs”
douniko, 22 May 2017 | Read review
“just like a normal airline”
GianmarcoM307, 14 May 2017 | Read review
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