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XL Airways


1,161 reviews
Headquarters: BP 13760, Roissy CDG Cedex France, 95727 Roissy-en-France France 0033 892 692 123 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,161 Reviews from our TripAdvisor Community

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1,161 reviews from our community

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Showing 123: English reviews
New York City, New York
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Paid an average of $625 for a roundtrip non-stop nyc/paris flight. This included the additional fees for checking a suitcase and for choosing your seats in advance so we could all sit together. By far the cheapest I found for a mid-June flight. If you are flying in the fall or winter you can probably knock at least $100 off...

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International Economy New York City - Paris

Helpful?
Thank jasmin a
Lago Vista, Texas
Level 5 Contributor
66 reviews
21 helpful votes
Reviewed yesterday
NEW

This was a budget flight to Paris. The flight was fine, the seats ok and the service was good. Just know that nothing is included on the flight. Water, tea and coffee are free, but all other drinks are for a fee. i did receive one meal each way. And it was fine. The staff was friendly. The movies were...

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International Economy New York City - Paris

Helpful?
Thank jacu23
Elk Grove, California
Level 3 Contributor
12 reviews
11 helpful votes
Reviewed 2 days ago
NEW

XL Airways. A right choice. I took XL Airways SE 12 from Paris France to San Francisco USA. On July 9th 2018. It was a good experience to share. Its air fire is relative cheaper. Check in one luggage 23kg and carry on one 5kg are free. Note: zero tolerance; so, when you check in all luggage, including carry on,...

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International Economy Paris - San Francisco

Helpful?
1 Thank Stenley S
Miami, Florida
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Nice flight with a good crew. But the use of an old airbus 330 with no entertainment for 10h is disappointing... fare is pretty cheap but still !!!

International Economy Miami - Paris
Helpful?
Thank patfr75
Knotts Island, North Carolina
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 5 days ago
NEW
via mobile

Flew from New York to Paris and were initially a little paranoid because of XL's average reviews. We paid a little over 800 each, way less than the bigger carriers and were very impressed. Flight was on time, seats were as comfortable as they'll ever be in economy and the service/meals were fine. We paid 22 extra each to pick...

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International Economy New York City - Paris

Helpful?
2 Thank pjmh11
Tel Aviv, Israel
Level 5 Contributor
59 reviews
25 helpful votes
Reviewed 2 weeks ago

First time we flew with XL Airways. At the airport, the ground staff in Tel Aviv and in Paris was not very efficient and we had to wait a long time just to drop the suitcase. Except this, all was good. Online check-in with seat selecting (no charge); trolley + 20 kg luggage + hot meal The airplane was ok,...

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International Economy Tel Aviv - Paris

Helpful?
2 Thank Catherine B
1 review
Reviewed 2 weeks ago via mobile

In general they are an average to below average budget airline. What frustrates everyone is just very poor planning that doesn't save the airline any money. Latest example: everyone stands in a single boarding line. Then they announce only certain rows can board. This causes major confusion. Some people leave the line and go to the back. Some people stand...

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International Economy Paris - Los Angeles

Helpful?
Thank Marc L
Tepic, Mexico
Level 5 Contributor
48 reviews
10 helpful votes
Reviewed 2 weeks ago via mobile

First of all i was very scared after all the reviews that i got to read before my travel but i give it the benefit of the doubt (this due to i work in guest service and i know most people over exagerate their experience) first of all I Read ALL that was included and after also reading trip advisor...

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International Economy Los Angeles - Paris

Helpful?
3 Thank anidelat1
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

Please take any other airline. Terrible service they made me buy a brand new boarding pass which cost 1000€ and their customer support were extremely rude. They don’t want to refund for the other ticket because they say it was “lost” since I was a “no show”. Even tho They completly made me buy a new one. Terrible terrible terrible.

International Economy New York City - Paris
Helpful?
1 Thank Marjory Nelly P
New York City, New York
Level 1 Contributor
3 reviews
5 helpful votes
Reviewed 4 weeks ago

After long delays in traffic then a very slow train to CDG I arrived at 6:25pm for a 7:25pm flight from Paris CDG to JFK. I was told it was too late to board, and despite pleading and requesting to speak with a manager. The lady at the front desk ( Christine ) was extremely rude, and unhelpful. "It's your...

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International Economy Paris - New York City

Helpful?
5 Thank dmarkel01
See travel tips for airlines
“be prepared for tight quarters”
jasmina661, 18 Jul 2018 | Read review
“The check in areas do not open very early. They only opened about 3 hours before flight. So if you are coming from a connection....”
jacu23, 18 Jul 2018 | Read review
“Do on line check in will save your check in time.”
StenleyS_13, 17 Jul 2018 | Read review
“avoid--no matter the savings”
ICarryOn, 5 Jun 2018 | Read review
“Pay for more legroom if you can.”
alinag2013, 4 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
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