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Cambodia Angkor Air


537 reviews
Headquarters: House 206A, Preah Norodom Boulevard, Phnom Penh city Cambodia, Phnom Penh 12000 Cambodia (855) 23 6666 786 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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537 Reviews from our TripAdvisor Community

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537 reviews from our community

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Showing 352: English reviews
Ho Chi Minh City, Vietnam
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed today
NEW
via mobile

The ground agent claimed I had not paid their baggage up charge although I had. Said it was not on the booking and as I had a electronic boarding pass only I couldn’t prove otherwise. She charged me US$65. She was rude and standoffish. Said a receipt was coming by email. I doubt if it will. Nothing like anyone I’ve...

Date of travel: December 2018
More 
Southeast Asia Economy Da Nang - Siem Reap

Helpful?
Thank Y8185RPmichaelc
A TripAdvisor Member
Reviewed 2 days ago
NEW

As another reviewer noted, we paid significantly more for a morning flight only to find out that the morning flight is "cancelled" (they probably never planned on flying a morning flight) and everyone will be flying in the evening (of which the original price was much cheaper). When we requested a refund for the difference they said "no refunds" you...

Date of travel: December 2018
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Domestic Economy Siem Reap - Sihanoukville

Helpful?
Thank A TripAdvisor Member
Derby, United Kingdom
Level 6 Contributor
67 reviews
79 helpful votes
Reviewed 2 days ago
NEW

Flight was cancelled with two days notice which left a seven hour wait for the next connection. Ground staff at SGN were great and re-booked and re-routed us via Vietnam Airlines. At every airport during the next two weeks the departure boards showed cancelled and heavily delayed Cambodia Angkor air flights.

Date of travel: November 2018
Southeast Asia Economy Ho Chi Minh City - Phnom Penh
Helpful?
Thank marcuscale
South Korea
Level 6 Contributor
205 reviews
114 helpful votes
Reviewed 2 days ago
NEW
via mobile

A good airline. Easy and convenient. Seats are small and no meals or entertainment but comfortable and service good.

Date of travel: November 2018
Southeast Asia Economy Siem Reap - Hanoi
Helpful?
Thank KiwiWorld
Chicago, Illinois
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW
via mobile

Missed carry-on allowance by 3kg. $65 USD price only payable by cash at ticket counter. This fee, considering value of Cambodian Riel is extortion and robbery. Will never fly Cambodia Angkor Air again under any circumstance.

Date of travel: December 2018
Southeast Asia Economy Ho Chi Minh City - Phnom Penh
Helpful?
Thank Tass022
2 reviews
Reviewed 3 days ago
NEW

One trip was only 1/2 hour late. The other was 4 hours late for a 50 minute flight :-). The bus would be almost as fast

Date of travel: November 2018
Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank ecsfleming
Level 1 Contributor
3 reviews
5 helpful votes
Reviewed 6 days ago
NEW
via mobile

As all the other reviews make out this airline anywhere else in the free world would be in court for mid representation at the least. Unable to purchase carry on luggage on line. Paid extra for early flight and then told with 24 hrs notice flight had been cancelled and we had been put on the later cheaper flight.When asked...

Date of travel: December 2018
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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank jeremypY5663QC
1 review
Reviewed 1 week ago via mobile

The staff does not have a strong handle on the boarding process, poor English skills and openly hostile to passengers. We had to change our flight from 10 am to 2 PM and made the change at the company office. The counter employee could not find the change and send us back to the office. The person who helped us...

Date of travel: December 2018
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Southeast Asia Economy Siem Reap - Ho Chi Minh City

Helpful?
Thank Michael S
Kuwait City, Kuwait
Level 3 Contributor
16 reviews
11 helpful votes
Reviewed 1 week ago via mobile

I booked for 10:15 am flight so that means I will arrive Sihanoukville at morning and as my plan I will spend 2 days in this area. BUT they kept sending emails for delayed flight .. till at the same day and exactly 2 hours before the flight, they sent me an email saying that the flight cancelled abd you...

Date of travel: December 2018
More 
Domestic Economy Siem Reap - Sihanoukville

Helpful?
Thank guitarlover83
Dusseldorf, Germany
Level 6 Contributor
86 reviews
30 helpful votes
Reviewed 1 week ago

I was a bit nervous when I booked this airline as I had never heard about it before. However, it turned out to be a standard airline to me, offering all you can expect for that small money. Flight times were reliable and all in all I felt safe flying. Minor drawback was just, that no drinks have been offered....

Date of travel: November 2018
More 
Domestic Economy Siem Reap - Sihanoukville

Helpful?
Thank Erdmann78
See travel tips for airlines
“Watch for supposed Promotional Fares”
Jesse746, 27 Oct 2018 | Read review
“Don't use Chrome browser when booking,”
548calumt, 22 Oct 2018 | Read review
“Get to airport on time”
909eves, 14 Oct 2018 | Read review
“Do not fly Cambodias Ancor air foir any reason, any reason or partner Vietnam Air for any reason, scam, scm scam.”
Altrajohn, 8 Oct 2018 | Read review
“Buy luggage allowance when purchasing your ticket.”
JonathanPJ, 2 Oct 2018 | Read review
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