We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TAME Vuela Ecuador


356 reviews
Headquarters: Av. Amazonas y Av. Col_n. Edificio Tame, Quito Ecuador, Quito N24-260 Ecuador 1700 500 800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

356 Reviews from our TripAdvisor Community

Write a Review

356 reviews from our community

Filter reviews by popular destinations:
All reviews Quito Guayaquil Galapagos Islands New York City Lima Cuenca Buenos Aires Loja Province Manta Sao Paulo Bogota Havana Fort Lauderdale San Cristobal Coca
Traveller rating
Cabin
  • (140)
  • (0)
  • (0)
  • (0)
Route
  • (84)
  • (43)
  • (13)
  • (0)
  • (0)
  • More
Language
  • More
Showing 140: English reviews
Las Vegas, Nevada
Level 5 Contributor
28 reviews
35 helpful votes
Reviewed 3 days ago
NEW

I have flown twice on TOME, once from Loja to Guayaquil and few days ago from Cuenca to Guayaquil. Booked on line, easy simple, great price! Checked on line, as well, easy and simple. Aircraft seem to be both times brand new, with great service!

Domestic Economy Cuenca - Guayaquil
Helpful?
Thank Lazarela
Stockholm, Sweden
Level 3 Contributor
9 reviews
Reviewed 1 week ago

I really was surprised, Very good comfort and price from the first contact to the end of the trip. Very good and professional services by TAME.

Domestic Economy Cuenca - Quito
Helpful?
Thank pontusl617
1 review
Reviewed 1 week ago via mobile

Bought 2 return tickets from quito to baltra for $600 usd on their website and 2 days before the flight they email saying that we purchased flights that was only for Ecuadorians and that it would be another $240 and that we had to show up 3 hours before the flight to clear this up. Showed up and they said...

More 
Domestic Economy Quito - Galapagos Islands

Helpful?
Thank Brent A
1 review
Reviewed 2 weeks ago via mobile

i got a round trip flight from Quito to Manta, and then Manta to Quito. but missed the first flight to Manta bc we took a different route. so Tame airlines cancelled the flight from Manta to Quito without sending an email or text or call so i wasn’t aware of the cancellation. now we couldn’t check in and had...

More 
Domestic Economy Manta - Quito

Helpful?
Thank Gabriella C
Tokyo, Japan
Level 1 Contributor
4 reviews
7 helpful votes
Reviewed 2 weeks ago

There's a scam going on and operated by TAME airlines when going to the Galapagos. Basically, my flight was a 10:40am. When I arrived at the check in counter at 8:40am, I showed my passport and was immediately told that something was wrong with my ticket, and that I had to go to the TAME counter, which I did. There,...

More 
Domestic Economy Guayaquil - Galapagos Islands

Helpful?
4 Thank AdrianoLucca
Singa
Level 6 Contributor
167 reviews
82 helpful votes
Reviewed 2 weeks ago via mobile

We flew from Lima to Quito on TAME on 28 May, flight number EQ516. The flight was on schedule and ground service in Lima was good. However, when we arrived Quito and collected our checked in luggages, both of them were damaged. Got a report from the airport staff and he asked us to email to the airline for damage...

More 
South America Economy Lima - Quito

Helpful?
1 Thank Jon N
Level 1 Contributor
4 reviews
Reviewed 3 weeks ago

Guayaquil to Baltra. I wish to spend few positive words to review my trip to Galapagos with this nice airline, which proved to be punctual, reliable and with great customer service. I had to anticipate my return flight from Baltra to Guayaquil so I decided to call the customer service on their international line. I was a bit scared as,...

More 
Domestic Economy Guayaquil - Galapagos Islands

Helpful?
Thank Rita P
Deventer, The Netherlands
1 review
1 helpful vote
Reviewed 3 weeks ago

I had bought a flight with the option to change it. I needed to change it quickly so I called to numerous numbers of Tame airlines, but all did not seem to work or had problems. So, I bought a new ticket and asked for a refund of the other ticket. It took forever to get a hold of someone...

More 
South America Economy Quito - Lima

Helpful?
1 Thank chrisgj92
West Palm Beach, Florida
Level 5 Contributor
47 reviews
11 helpful votes
Reviewed 3 weeks ago via mobile

When was the last time that dealing with an airline could ONLY be done through unanswered emails? Being a native Ecuatorian, NEVER did it cross my mind that I would regret buying or actually being robbed by this PSEUDO airline. Do not use them at all. Period!

International Economy Miami - Quito
Helpful?
1 Thank Celia B
Oslo, Norway
Level 6 Contributor
111 reviews
15 helpful votes
Reviewed 4 weeks ago via mobile

Tame canceled our early morning flight the day before and put us on another in their evening. When we informed them that it was not possible for us to travel on the new flight, and that we requested a refund we were just redirected to other departments. They even requested that we should send the credit card number by unsafe...

More 
Domestic Economy Manta - Quito

Helpful?
1 Thank Arne S
See travel tips for airlines
“Best prices than other airline and all very easy and convenient!”
Lazarela, 22 Jun 2018 | Read review
“Great way to get around in Ecuador”
pontusl617, 15 Jun 2018 | Read review
“Do not fly With TAME going to the Galapagos”
AdrianoLucca, 7 Jun 2018 | Read review
“Don't book it, it is a scam”
522ors, 29 Apr 2018 | Read review
“If you are traveling from NY to Quito, you have other options by Delta, Jetblue, Spirit Avianca, LAN, American”
drak21, 23 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

62 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Seat (2)
Viewed
Airport (18)
Viewed
Our fleet (3)
Viewed
View from Window (16)
Viewed
Food and Drink (1)
Viewed
Cabin (2)
Viewed
Airline Lounge (1)
Viewed
Onboard Feature (2)
Viewed
Other (17)