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Sky Express Airline


317 reviews
Headquarters: Heraklion Intl Airport, Heraklion Greece, Crete 71601 Greece 011 30 281 022 3800 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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317 Reviews from our TripAdvisor Community

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317 reviews from our community

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Showing 174: English reviews
Athens, Greece
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed 2 days ago
NEW

no service even no water on aeroplane, delay flight, no check-in availability on line. Not enough information at the airport, no on-line support for check-in, no service during the flight. very pure airline.

Domestic Economy Athens - Santorini
Helpful?
Thank stliakou
Aix-en-Provence, France
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW

The service provided can't afford the range of price. There were a delay for the flight, a delay for luggages...I stay one day without medics, underwears,...by a hot weather. They don't answer by e-mail. To bind the company you have to make a claim to court. The jurisdiction will enforce the law. The company has to pay damages.

Domestic Economy Naxos - Athens
Helpful?
1 Thank ritalia700
County Roscommon, Ireland
1 review
Reviewed 3 days ago
NEW
via mobile

Flew recently with this airline absolute disgrace to say the least. Over an hour late before we took off no explanation given. I was travelling with my girlfriend who has a severe fatal allergy to nuts, we have travelled to many destinations around the World and on every flight they have always announced at our request and under procedures for...

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Domestic Economy Kos - Heraklion

Helpful?
Thank 164jonny91
Oxford, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 4 days ago
NEW

I was worried the flight would depart Naxos so late that we'd miss our BA connection in Athens back to London but in the end the flight landed just 20 minutes late. However, they hadn't loaded our baggage or the baggage of around 20 other passengers onto the plane. We completed a delayed baggage report at Athens and we were...

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Domestic Economy Naxos - Athens

Helpful?
Thank Martin L
A TripAdvisor Member
Reviewed 5 days ago
NEW
via mobile

The actual flight was delayed but in general the experience was fine. The airline attendant spoke Greek and English at a nonsensical rapid speed. The aim should be to communicate for the purpose of understanding- not just to get it over with. Once we landed, however, customer service has been non existent. We left a belonging on the plane and...

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Domestic Economy Athens - Zakynthos

Helpful?
1 Thank A TripAdvisor Member
New Delhi,India
Level 6 Contributor
50 reviews
14 helpful votes
Reviewed 6 days ago
NEW

Took a flight from Athens airport to Santorini. Fast check-in…but they allow only 1 check-in bag ( max 15 Kgs) and 1 cabin bag ( 6 kgs) . No matter if you’re coming in from another country and allowance was more on your prev airline. They have ATRs , slightly aging though and need some cabin cleaning, specially exteriors. ....

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Domestic Economy Athens - Santorini

Helpful?
Thank VikasNewDelhi_India
Milton, Canada
Level 6 Contributor
258 reviews
122 helpful votes
Reviewed 1 week ago
NEW

The aircraft used was old, but the service was good. Inflight service was good and the flight was on time.

Domestic Economy Heraklion - Rhodes
Helpful?
Thank bikerbabe22
Volos, Greece
Level 3 Contributor
18 reviews
4 helpful votes
Reviewed 1 week ago

The flight from Athens to Heraklion was on time and very comfortable. The aircraft was an ATR with a bit of noise, but the flight was short with no problems.

Domestic Economy Athens - Heraklion
Helpful?
Thank Poulios
Vilnius, Lithuania
Level 4 Contributor
41 reviews
13 helpful votes
Reviewed 1 week ago

Nothing to complain about. We had a pleasant ATH-JTR flight with them. Check-in was easy, lounge access was a plus and flight was on time. Lack of web check-in maybe was a bit of surprise (and it meant that we had to go out of airside of airport as we were arriving with another flight and doing "self-connection" and do...

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Domestic Economy Athens - Santorini

Helpful?
Thank Juozukas
San Francisco, California
Level 1 Contributor
2 reviews
Reviewed 1 week ago

Using Sky Express has resulted in several days worth of headaches and lost time in an effort to retrieve our delayed luggage. Seriously, not worth the cost of a cheap ticket. Skyexpress intentionally left our entire planes checked luggage in Naxos, because it was too heavy... and didn’t think to tell us, before or even after our flight. They then...

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Domestic Economy Naxos - Athens

Helpful?
Thank cjenfield
See travel tips for airlines
“pure service on and off the aeroplane.”
stliakou, 15 Jul 2018 | Read review
“Travelers should claim to increase the service level for further flights. The price has been already increased.”
ritalia700, 14 Jul 2018 | Read review
“Avoid this airline. Pay for a better airline or you may pay for it later.”
cjenfield, 9 Jul 2018 | Read review
“Check what weight policy you purchased.”
brunocK2381BK, 5 Jul 2018 | Read review
“Upgrade if get chance, we got VIP lounge in Athens”
Pepperjackm, 5 Jul 2018 | Read review
Show next 5 travel tips 5 of 10

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