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Mandarin Airlines


45 reviews
Headquarters: No. 3, Alley 123, Lane 405, Dunhua North Road Taipei, Taiwan, Taipei 105 Taiwan 886-2-412-8008 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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45 Reviews from our TripAdvisor Community

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45 reviews from our community

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All reviews Taichung Taipei Hong Kong Taitung Penghu Xiamen Kaohsiung
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Showing 8: English reviews
Level 1 Contributor
3 reviews
Reviewed September 17, 2018

staff works very hard. 2 staff on board Embrader jet. Very basic plane with no basic ententainment. One staff did everything from serving food to issuing handouts. Impressive attitude and always smiling even trhough she worked hard.

North Asia Economy North Sulawesi - Taichung
Helpful?
Thank Rufy V
Hong Kong
Level 5 Contributor
51 reviews
14 helpful votes
Reviewed September 17, 2018

The flight was pleasant from take-off to before landing. The food and drinks were standard and decent, the flight attendants friendly and cabin reasonably clean. However, during landing, there was a sudden drop in elevation. The plane was shaking hard. People were scared and started screaming. I had to clutch the armrest. My feeling was that the pilot had tried...

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Asia Economy Taichung - Hong Kong

Helpful?
Thank geokantam
Kaohsiung, Taiwan
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed July 3, 2018 via mobile

Co-flight with Xiamen Airlines, as a brand under Taiwan's China Airlines, Mandarin Airlines is able to maintain the quality of cabin service. The food needs improvement thou, understood that many airlines are trying to reduce cost by minimizing the food. To stand up for island of delicious food, there is no excuse to make the food taste bad of Taiwan...

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North Asia Economy Kaohsiung - Xiamen

Helpful?
Thank riggcolts
Moscow, Russia
Level 4 Contributor
32 reviews
17 helpful votes
Reviewed May 26, 2018

Very convinient to fly from Sung Shan airport which actually is located in the city of Taipei. Mandarine airlines is a very good company!

Domestic Economy Taipei - Penghu
Helpful?
Thank Vadim S
Hong Kong, China
Level 5 Contributor
92 reviews
17 helpful votes
Reviewed February 25, 2018

The flying time was only 1hour 5mins and the airplane took off a bit late. As it was a short flight, not much is expected of inflight meals even for business class. The cabin crew performed their duties very competently. The toilet in the Business Class however was apparently not cleaned throughly before the fligh. The toilet seat cover and...

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North Asia Business Class Hong Kong - Taichung

Helpful?
Thank PatrickLLLL
Hong Kong, China
Level 1 Contributor
4 reviews
Reviewed September 28, 2016

I was first traveled by E190, the aircraft was small, it was the smallest in the Hong Kong International Airport, the weather was not that good, and the aircraft was quite small, there was turbulence during the flight, no hot drink could be served, and the feel was just like riding with a roller coaster, but the service was not...

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North Asia Economy Hong Kong - Taichung

Helpful?
Thank WaiLeungC4
Hong Kong, China
Level 6 Contributor
237 reviews
34 helpful votes
Reviewed September 26, 2016 via mobile

Ground staff at HKG and RMQ are helpful and friendly...help us get the comfy seats and follow up my special meal even our return flight had been changed within short notice Inflight: seats are clean and have enough space Cabin crews are same helpful as ground staff as well as very efficient

North Asia Economy Hong Kong - Taichung
Helpful?
Thank cancer1998
Melbourne, Australia
Level 6 Contributor
212 reviews
375 helpful votes
Reviewed August 3, 2016 via mobile

Flight number - AE391 Date: 11th June 2016 Flying from Sung Shan Airport (Taipei) to Taitung which was a pretty short flight. The flight attendant was extremely friendly and attentive, she could speak both Mandarin (local language) and a bit of English, I was in emergency seating and received a thorough safety briefing both in Mandarin and English. The flight...

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Domestic Economy Taipei - Taitung

Helpful?
3 Thank FREEDOM0710
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