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Amazonas


178 reviews
Headquarters: Av. Hernando Siles esq. calle 10 de Obrajes, Edif. BCP La Paz, Bolivia, La Paz 0 Bolivia (591) 22220848 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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178 Reviews from our TripAdvisor Community

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178 reviews from our community

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Showing 40: English reviews
Level 3 Contributor
3 reviews
Reviewed 3 weeks ago

We were apprehensive about flying with this airline after reading many negative reviews. However we were pleasantly surprised at the politeness of staff , punctuality of flights and standard of service. Yes there were many time changes to one flight but all were advised via E mail.In summary we would certainly not hesitate to book with Amaszonas again.

Date of travel: November 2018
South America Economy Sucre - Asuncion
Helpful?
Thank LightPacker203280
Singapore, Singapore
Level 6 Contributor
188 reviews
50 helpful votes
Reviewed 4 weeks ago

After reading all the reviews, we were skeptical about booking Amazonas Airlines, however we were pleasantly surprised with no issues at all. The plane was on time, smiling service at the check in counter with seats provided as per preference. Take off and landing were smooth. Overall great experience!

Date of travel: August 2018
South America Economy Cusco - La Paz
Helpful?
1 Thank TheFilmyCouple
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed November 5, 2018

Due to weather delays our flight in June was understandably cancelled and we were assured that since rebooking was not an option due to tour restrictions we would be reimbursed. We still have not received this reimbursement much less any communication about it. We have filled out the required paperwork multiple times and made several followup inquiries with no indication...

Date of travel: June 2018
More 
Domestic Economy La Paz - Uyuni

Helpful?
Thank cathy f
Fitzroy, Australia
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed November 1, 2018

Had booked the flight last minute and then read the reviews. Pleasantly surprised. Budget airline but aircraft very comfortable good service and on time. Would definitely fly Amazonas Uruguay again.

Date of travel: October 2018
South America Economy Montevideo - Buenos Aires
Helpful?
Thank woumerjy
USA & UK Mainly
Level 4 Contributor
33 reviews
9 helpful votes
Reviewed October 10, 2018

Good flights, on time, no fuss. Nice plane, Bombardier CRJ 100/200. Happy crew. Baggage was fine. La Paz - Rurrenabaque 24 Sep 2018. Return 29 Sep 2018. Sat in the same seat both ways. Plane was only half full. Moved around in flight to find a good view but every window was filthy. Photos of a lifetime trip were terrible....

Date of travel: September 2018
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Domestic Economy La Paz - Rurrenabaque

Helpful?
Thank QuienSabe1
Miami, Florida
Level 5 Contributor
50 reviews
11 helpful votes
Reviewed September 30, 2018

The flight left ahead of time and arrived early. I flew back and forth from La Paz to Uyuni and those flights were just as good. Their jets have good leg room although the overheads are tight. The planes are very comfortable.

Date of travel: September 2018
South America Economy La Paz - Iquique
Helpful?
Thank M1878BSoscarm
Hucknall, United Kingdom
2 reviews
Reviewed September 13, 2018

Beware, everyone. They simply cancelled *all flights* from Chile to Paraguay (permanently) and left me without my passage from Santiago to Asuncion. Had LATAM not been able to fly me later that day, it would have utterly destroyed the second half itinerary of a $3,000 holiday I had spent all year saving for. No refund yet, despite numerous requests. In...

Date of travel: August 2018
More 
South America Economy Santiago - Asuncion

Helpful?
Thank Chris C
London, United Kingdom
Level 6 Contributor
625 reviews
223 helpful votes
Reviewed August 27, 2018 via mobile

In this part of the world, you don’t have a huge choice of airlines to get you to where you need to be. However my experience of niche airlines like Amazonas has been largely good. Departed on time, arrived on time. The aircraft is small but comfortable with in flight service in economy that has long since disappeared in Europe....

Date of travel: September 2017
More 
South America Economy La Paz - Cusco

Helpful?
1 Thank Deetee100
Hong Kong, China
Level 6 Contributor
397 reviews
233 helpful votes
Reviewed August 13, 2018

This review is simply on the customer service. I did not fly. Booked a return flight in Feb 2018 online for a trip in May 2018. Had an injury and surgery in Mar 2018 and had to cancel the trip. Contacted Amazonas in mid March and filled in an online form as instructed. No email acknowledgement of my request. I...

Date of travel: May 2018
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Domestic Economy La Paz - Uyuni

Helpful?
Thank jaylowe
Grande Prairie, Canada
Level 6 Contributor
667 reviews
300 helpful votes
Reviewed August 2, 2018

Lets get a couple things straight. I'm really well-travelled and have been through some tiny airports in the middle of nowhere, but what I witnessed at the Rurrenabaque and Uyuni airports was still very comical to me. We flew with Amazonas on 3 separate flights within a week. First we flew from La Paz to Rurrenabaque, then a couple days...

Date of travel: July 2018
More 
Domestic Economy La Paz - Rurrenabaque

Helpful?
1 Thank Randy H
See travel tips for airlines
“The flight is only 25 mins. No inflight entertainment - obviously - but they did get the tea, coffee, pop out !!”
QuienSabe1, 10 Oct 2018 | Read review
“Arrive early and ask for an exit row seat.”
M1878BSoscarm, 30 Sep 2018 | Read review
“Keep an eye on them, to make sure there is any flight at all...”
I8523YEchrisc, 13 Sep 2018 | Read review
“If you don't want to be late, best not to travel with them. Especially if you have a connecting flight within three hours.”
K5938JBmattm, 7 Jan 2018 | Read review
“NEVER trust trip adviser for any review. They're paid off to censor the bad reviews and publish the good ones”
GTinSunnyFlorida, 1 Dec 2017 | Read review
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