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40 reviews
Headquarters: 18952 MacArthur Blvd, Ste 200 Irvine, Irvine, CA 92612 +1 800-435-9579 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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40 Reviews from our TripAdvisor Community

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40 reviews from our community

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Showing 39: English reviews
Benicia, California
Level 5 Contributor
63 reviews
17 helpful votes
Reviewed May 8, 2018

Trip Advisor doesn't recognize the smaller airports that JetSuiteX flies out of. I have flown from Oakland, but also Concord (CCR) in Northern California to get down to Burbank and back. It's so easy - no TSA, no lines, and no fee to park. There are 10 rows of seats: a single, and aisle, and a double. That's a total...

Domestic Economy Oakland - Burbank

Thank Wayne P
Concord, California
Level 3 Contributor
16 reviews
8 helpful votes
Reviewed April 29, 2018

****ALERT*** I flew from Concord, CA (CCR) not San Jose (SJC) but TripAdvisor couldn't recognize the name or code**** My son lives in Burbank, I'm in Concord. A 50 minute flight as opposed to a 6 hour drive is pure heaven. Drive up to the terminal, park free, check-in, grab a snack, soda, coffee, cookie, chips, and walk onto the...

Domestic Economy San Jose - Burbank

Thank MonaD816
Santa Cruz, California
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed April 24, 2018

JetSuiteX is flight you want when you're trying to impress someone or need extra convenience at a reasonable price! The San Jose hangar is the nicest one, with luxury accommodations, drinks, snacks and TVs. The Burbank hangar is also nice. What I really like about JetSuiteX is the convenience - no security lines. In fact, no lines at all. The...

Domestic Business Class San Jose - Burbank

Thank traveltech5
Simi Valley, California
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed April 21, 2018 via mobile

Tried JetSuiteX for the first time. If I have to do local travel this is all I’m going to fly. Dropped off at the front of the hanger walked in chef my bag and 39 seconds later waiting to board my flight. Staff was very friendly and the flight was comfortable. Rates were very reasonable especially flying semi private.

Domestic Business Class Burbank - Las Vegas
Thank dmarti3192
Monte Sereno, California, United States
Level 6 Contributor
96 reviews
34 helpful votes
Reviewed April 9, 2018 via mobile

This is the way to fly. Hassle free. No airport lines or inconveniences. Great free snacks. No baggage restrictions. Why would you fly any other way?

Domestic Business Class San Jose - Burbank
Thank ShahramG
Los Angeles, California
Level 5 Contributor
62 reviews
15 helpful votes
Reviewed April 9, 2018

if you can avoid the usual airports do it. This airline flies out of a different part of the airport. get there 5-10 minutes before take off security is nominal-showing your drivers license Plane holds 31 passengers flight from Burbank to Las Vegas took about 45 minutes and same time back. Pricing a bit higher, maybe 20 % Left home...

Domestic Economy Burbank - Las Vegas

Thank herbertundannettew
St. Helena, California
Level 6 Contributor
112 reviews
9 helpful votes
Reviewed April 9, 2018

Flying From is from CONCORD, CALIFORNIA NOT OAKLAND. Great airline, no charge for parking, No security lines. Free drinks on board and snacks in the waiting room. Friendly staff and NO bag fees. Three seats across in the plane and seats about 30 people or more.

Domestic Business Class Oakland - Burbank
Thank Leo A
Level 3 Contributor
23 reviews
12 helpful votes
Reviewed March 19, 2018

I loved flying with Jetsuite X. I didn't have to get to my flight 2 hours ahead. You only have to get there 15-20 minutes before your flight. That's right 15-20 minutes not 2 hours. The staff called me as I was on my way to make sure I would get there in time. I walked out of the Uber,...

Domestic Economy Las Vegas - Concord

Thank jennier2018
Lafayette, California
Level 6 Contributor
390 reviews
97 helpful votes
Reviewed February 19, 2018 via mobile

JetSuiteX is an amazing way to fly. No lines, no security, no attitudes. We parked for free in Concord right in front of the terminal and didn't need to be there until 20 minutes prior to departure as there is no TSA security process. Walk onto the tarmac and board. So simple. Then we land at the private terminal in...

Domestic Business Class Las Vegas - Burbank

Thank Steve D
Singapore, Singapore
Level 3 Contributor
9 reviews
5 helpful votes
Reviewed February 3, 2018 via mobile

The whole journey was easy and seamless. From check-in to reaching the destination. There is a max. of 30pax per flight so it wasn’t crowded and no queue for check-in and security. You can check in as late as 15mins before flight. The only not so nice thing was the lounge area where you can chill & relax while waiting...

Domestic Business Class San Francisco - Burbank

Thank joli85
See travel tips for airlines
“Because of the limited travel areas and schedules - you'll need to plan your travel around the flight and not the other way around.”
waynep341, 8 May 2018 | Read review
“Check for specials”
traveltech5, 24 Apr 2018 | Read review
“Book early to get better pricing.”
Traveling_Macks, 30 Aug 2017 | Read review
“Show up early to enjoy their lounge experience.”
tomgsells, 28 Aug 2017 | Read review
“Book your flight early to get the best price”
leoa985, 27 Jun 2017 | Read review
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About JetSuiteX
JetSuiteX offers a fleet of 30-passenger Embraer 135 private jets. The E135s are equipped with free onboard WiFi, inflight entertainment, complimentary snacks and beverages, and full flight attendant service. JetSuiteX services major west coast markets with operations between private terminals in Burbank, San Jose, Concord and Las Vegas, and Bozeman, Montana. JetSuiteX offers a private jet experience for the price of commercial fares.

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